We’re excited to be looking for Safer Homes Scheduling Operations Planner to join our team, supporting our fantastic trade operatives to deliver a timely and efficient repairs service for our customers, promoting our ‘first time fix’ ethos.

Excellent attention to detail and organisation skills are a must as you’ll effectively manage the operatives’ diaries to make sure the right colleague is sent to the right job and that their day is planned in a way that reduces travel time, maximises productivity and is focused around delivering an exceptional customer service. That’s what’s at the heart of this role, making sure we do the right thing for our customers.

As well as our operatives, you’ll also speak regularly over the phone to our contractors and suppliers to arrange delivery of services and equipment as well as our customers to keep them in the loop on when we’ll be with them to carry out the service.

You’ll be based at our London office, Emily House, a minimum of three days per week to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether that’s at another of our offices, a cafe or at home.

Want to know more about this exciting role that puts you at the heart of our repairs and service operations?  We’d love to hear from you!

We’ll review and interview suitable candidates as they apply. If we receive enough applications, we’ll close the advert early so be sure to apply today so you don’t miss out!