• Job description

    We’re pleased to offer an exciting opportunity for a Financial Inclusion Apprentice to join our Finance directorate on a Fixed-Term basis. This role is perfect for someone who wants to develop a career in housing, income, welfare benefits and tenancy sustainment while gaining hands‑on experience and working towards a recognised qualification.

    As a Financial Inclusion Apprentice, you’ll support tenants with essential advice and guidance, help customers navigate welfare benefits, and play an important part in promoting financial wellbeing across our communities. If you’re motivated, curious and passionate about helping people, this could be the ideal first step into a rewarding career.

    Please note, this is a Fixed-Term Contract ending 1st June 2027.

    What you’ll be doing

    • Supporting customers to understand their welfare benefit entitlements and providing clear, accessible guidance.
    • Maintaining accurate records and handling sensitive information in line with legislation and GDPR.
    • Calculating and checking benefit awards, including UC, Housing Benefit and Council Tax Support.
    • Helping customers maximise their income and navigate changes in circumstances that affect their benefits.
    • Working collaboratively with colleagues and external partners to support tenancy sustainment and customer wellbeing.
    • Contributing to service improvements and developing your knowledge and skills throughout the apprenticeship.

  • Benefits

    Why join us?

    As an Investors in People Health & Wellbeing recognised employer we offer a wide range of benefits such as;

    • 25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*
    • Enhanced leave options for Maternity, Paternity, Adoption & Shared Parental Leave*
    • Enhanced Pension scheme contributions
    • Our Health Care Plan gives you money back for dental, optical, therapy costs and more
    • Subsidised Healthy Living benefits i.e. gym membership or yoga classes
    • Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language
    • Car Lease Scheme, Cycle to Work scheme*
    • Volunteering days in the local community
    • We offer a Salary Sacrifice Pension option*

    *Subject to eligibility criteria

     

    About Us

    Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

     

    We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices.  A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes.

     

    Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.

  • How to apply

    Application Deadline – Sunday 29th March

    Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don’t wait!

    Apply Here: Financial Inclusion Apprentice