• Job description

    About The Role

    Our Housing Officers provide excellent front-line tenancy liaison and neighbourhood services to residents dealing with a range of tenancy and estate issues including tenancy visits, tenancy renewals, pre-void / end of tenancy visits and estate inspections. Aiming to resolve minor complaints within their tenancy patches whilst supporting good neighbour relations and focussing on achieving high-levels of resident satisfaction.

    You will be a visible presence on our estates, getting to know our customers and building strong relationships across our customer base whilst supporting other officers in taking a robust approach to enforcing tenancy terms and conditions by making referrals to specialist officers where appropriate. Providing the first line of support to our tenants, offering positive advice and guidance to residents as well as signposting to relevant internal services and external agencies, both local and national.

  • How to apply

    How to Apply

    To apply for this vacancy please visit the Jobs & Careers page of our website www.housingsolutions.co.uk

    The closing date is 26 February 2026.    Interviews will be held on 6 March 2026.

     We reserve the right to shortlist and arrange interviews for potentially suitable candidates ahead of the scheduled close date, therefore we look forward to your application as soon as you are ready.

    We will not be accepting applications through recruitment agencies for this position.

    Internal applications are welcome from employees who have passed their probation period, are not currently being standard set for absence or performance or on a disciplinary warning (unless able to demonstrate significant improvement over the last six months).

    For internal applications please apply through the intranet, under the HR section –  internal vacancies.