The Regulator of Social Housing today announced that it is considering using its powers to remove a housing association from the register of social housing providers.

The regulator says it is taking action due to Pivotal Housing Association’s “persistent and long-standing failure” to deliver the outcomes of the Governance and Financial Viability Standard since RSH first published its findings about the organisation in 2021. In April 2025 the RSH took enforcement action but Pivotal has not resolved serious regulatory concerns.

Pivotal is a small provider of supported accommodation through leases mainly in the West Country.  According to RSH, it has failed to demonstrate effective governance, management of significant risks and ensure its financial viability.  These ongoing failures continue to put the social homes it owns and the quality of services it delivers at risk.

Jonathan Walters, deputy chief executive at RSH, said: “Failing to take prompt and effective action to meet the regulatory standards, and protect homes and tenants, is unacceptable.

“We will carefully consider any representations made by Pivotal before making a final decision but prepared to take robust action to maintain the integrity of the register and safeguard the reputation of the sector.”