The safety of residents must be the overriding priority for all housing providers, boards, and senior leaders. Organisations must ensure they have the right culture, leadership, competence, systems, and assurance frameworks in place to demonstrate that homes are safe and that residents feel safe in them.

This course will provide an overview of the current regulatory and building safety landscape and explore the practical implications for boards, councillors, executives, and operational teams responsible for managing homes and building safety risks.

The course will cover:

• The current regulatory framework for social housing, with a focus on quality, safety, governance, and accountability
• The expectations of the Regulator of Social Housing, including the revised Consumer Standards and proactive consumer regulation
• Lessons from inspections, Tenant Satisfaction Measures (TSMs), severe maladministration cases, and stock condition reviews
• The implications of Awaab’s Law, remediation requirements, and emerging compliance expectations
• Key requirements under the Building Safety Act 2022 and the wider building safety regime – specifically for HRBs over 18 metres
• The role of the Building Safety Regulator and changes to the higher-risk building regime
• An overview of the safety cases, the “golden thread”, mandatory occurrence reporting, and resident engagement requirements
• Competence, organisational capability, and the importance of a positive safety culture
• Residential Personal Emergency Evacuation Plans (RPEEPs)
• The resident voice, transparency, complaint handling, and resident engagement expectations
• Lessons from the Grenfell Tower Inquiry Final Report and the implications for housing organisations and boards
• Practical assurance checklists and approaches to strengthening compliance, oversight, and resident safety.

What will delegates learn?

Delegates will be able to:

• Fully understand all legislative and regulatory requirements relating to building safety compliance
• Understand the importance of a safety-first culture
• Understand the regulatory framework for social housing and the Safety and Quality standard
• Understand the role of the Building Safety Regulator
• Understand the core competencies to effectively manage safety across your homes
• Apply good practice in the management of high-rise buildings
• Engage proactively and effectively with residents on the e safety of their homes.

Who should attend?

It is essential for:

• Executive teams and boards who will have the overall accountability under the new regulatory regime
• Compliance, asset management, resident engagement and housing management teams.

Debbie Larner has worked in the social housing sector for over 30 years within both local authorities and housing associations before moving on to join the professional body – the CIH – where she was Head of Practice. In that time, she developed expertise in in a number of areas including housing and asset management, resident engagement, governance, health and safety. She developed the CIH professional standards and also co-led research into the future of social housing, stigma and stereotyping in housing and the role of the housing professional.

If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.