We are currently looking for a Home Ownership Advisor to join The Sovini Group.

Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. Whoever you are, you can expect to be treated fairly, with respect and free from discrimination. Inclusivity matters – We recognise candidates may have diverse needs, and we will always look to support this throughout the process.

If you have got the talent, the potential, the drive and determination there is a place for you at The Sovini Group.

This position is a permanent opportunity.

As a Home Ownership Advisor, you will be expected to:

• Contribute to the Company’s corporate objectives by ensuring that new homes are marketed and sold/let within agreed timescales and financial parameters
• Provide an efficient and customer focused sales service for Shared Ownership, Rent to Buy and open market sale customers
• Achieve qualified sales reservations and progress to legal completion, ensuring that sales targets are met or exceeded and that the best price/share possible is achieved for each home
• Qualify Rent to Buy applicants and secure reservations, ‘off plan’ when possible
• Manage all leads generated from site visits and marketing channels, recording accurate information on the in-house tracking system and ensuring compliance with GDPR requirements
• Ensure all marketing materials/listings/pricelists are accurate and up to date
• Ensure that stock plots and show/view homes are presented to a high standard at all times
• Provide a first point of contact for prospective purchasers of new build homes, providing full and accurate information about the development, local amenities, the product, qualifying criteria, specification and construction completion dates
• Accompany potential purchasers around show/view home and stock plots to fully demonstrate the home and its key features and benefits, providing reassurance about the product/home if required
• Ensure that all potential purchasers/tenants are qualified promptly, both for scheme eligibility criteria (including local connection where relevant) and for affordability/sustainability of the preferred home
• Ensure that reservation forms are accurately completed and that all relevant documents including plans and specification have been reviewed with the purchaser
• Liaise regularly with purchasers to ensure that progression from reservation to legal completion occurs within the agreed target
• Liaise with purchasers/applicants throughout the ‘sale journey’ to provide up to date and relevant information about their new home and ensure that a high level of customer care is maintained
• Attend the scheduled handover of completed plots, identifying any issues that need to be addressed before legal completion to ensure high levels of customer satisfaction
• Arrange and complete a preoccupation home demonstration with each purchaser
• Arrange ‘sparkle’ cleans and any incentives (e.g. carpets, payment for legal fees) in preparation for legal completion
• On completion day, complete required documents with each purchaser and advise the purchaser of the defect’s procedure
• Give all new purchasers a courtesy call three working days after completion to check that they are settling into their new home and that they know who to contact in the event of any issues
• Participate in sales and promotion events, which may require weekend or late evening work
• Conduct regular market research and carry out competitor analysis of the local market to ensure that pricing and incentives remain attractive to target purchasers
• Comply with Company Policy and Procedures at all times
• Adhere with section 7 of the Health and Safety at Work Act to take reasonable care of own health and safety and that of others who may be affected by their acts and omissions. Specifically, to ensure that all visitors are aware of the site Health and Safety policy and do not access the site/stock plots without a Sovini representative
• Commit to equality and diversity and to promote non-discriminatory practices in all aspects of work undertaken.