duration

Location
Virtual

In this session, Voicescape will explore how innovative technology can become part of a sustainable arrears’ strategy, framed with their latest year-on-year caseload manager and customer performance insights.

  • Read more

    This guided discussion follows a survey shared with the HQN Rent Income Excellence Network to gather information around on how non-users are currently managing challenges around end-of-year arrears positions, caseload volumes per officer, and other performance or process indicators.

    As an income professional, you can find out how the latest, AI-driven technology within income analytics is driving best practice across the sector, and allow you to compare this with your organisation and peers from the sector.

    Discover how leveraging technology and innovation is transforming arrears approaches to drive improved outcomes and operational efficiency with existing resources.

  • Our speaker

    Lewis Murray, Senior Account Manager, Voicescape

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected]

    Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

    If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

    Cancellations must be made in writing and will be acknowledged by HQN Limited.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



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Step 8: You will receive a confirmation email with an order number, if you don’t receive this within 24 hours please get in touch with us – [email protected]