About You…​

Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience? You’ll add significant value providing a comprehensive housing management service working with our customers to maximise their quality of life. You’ll work with our residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach.​

We’re looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving our communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.​

You’ll be able to…..​

​

• • Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction​

• • Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of our communities.​

• • Support the creation of new ideas and innovation in the business​

• • Be adaptable and brilliant at working in partnership with our customers, colleagues and communities​

​

If you think you’ve got what we are looking for, we’d love to hear from you. The closing date for applications is 9.00am Tuesday 1st April 2025.​

​

You’ll need to submit a CV and supporting statement (max 2 A4 sides/ min font 11 for each) telling us about you and why you’re right for the job. To apply, please visit www.muir.org.uk/current-vacancies Interviews will take place on 8th/9th April 2025 at 80 Lightfoot Street, Chester, CH2 3AL. with Kenny Haslam, Community Housing Manager. ​

​

About our team …​

​

Our team is great (if we don’t mind saying so ourselves!) we’re led by our Executive Director of Customer Experience. ​

​

We work hard, support each other, and also like to have fun! ​

​

You’ll be part of our new Customer Experience Directorate – where you’ll work as part of our Neighbourhood Teams who are led by our Assistant Director of Neighbourhoods and you’ll be reporting to our Community Housing Manager  – it’s an exciting team to be part of, as we deliver our new corporate plan ambitions.​