duration

Duration
1 day

duration

Location
Live virtual

duration

Availability
Limited

Suitable for:       All What does this mean?

As disrepair cases continue to rise, this course will breakdown what your legal obligations are as a landlord and the wider impact to the resident plus the organisation in getting it wrong. As well as practical steps you can take to prevent disrepair to ensure the tragic case of Awaab Ishak is never repeated.

The course will provide the opportunity to develop key skills and the ability to identify and assess different courses of action for dealing with disrepair problems using real life case studies.

  • Read more

    This course will cover:

    • What is disrepair? including S11 Landlord and Tenant Act
    • What are the landlord and tenant’s legal responsibilities?
    • Reporting disrepair, timescales
    • How to defend a claim
    • Housing conditions Pre-action Protocol; ensuring compliance
    • Importance of good record keeping
    • Latest case law updates
    • When to settle vs defend
    • What is Awaabs law and how will it work?
    • What has the sector put in place since the Awaab case?
    • What else can we do as a sector?
    • Case studies of good practice
    • What to do when access is an issue in a repairs case?
    • Impact of the social Housing Regulation act.

    What will delegates learn?

    • Gain an awareness of the law for repairing obligations in social housing
    • Understand the importance of Awaabs Law
    • Understand the impact of disrepair for both landlord and tenant
    • Identify the consequences of non-compliance
    • Top tips on what good practice looks like.

    Who should attend?

    This course is aimed at repairs, legal, asset management, housing officers, finance, surveyors and inspectors, directors and heads of services.

  • Our trainer

    Richard Paris has an MA from Queens’ College, Cambridge and a post-graduate Diploma in Housing from LSE. From 1991-93, he was senior research officer at LSE Housing, and has worked for short-life and supported housing agencies, mainstream housing associations and local authorities. He is a freelance housing law specialist with 20 years’ training and development experience undertaking educational training, consultancy, policy and procedure health checks. He specialises in housing law updates, dealing with anti-social behaviour effectively, preventing and controlling rent arrears, do-it-yourself possession proceedings, the law in supported housing and the law on disrepair and best practice.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



10 December 2026
9:30am - 3:30pm
Book now

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we'll be in touch.

We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.

 

Making a booking:
Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member and multi-ticket discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking.