Wythenshawe Community Housing Group (WCHG) is leading the way to help customers and communities become digitally included.

This is a new role that will support existing work but also develop new initiatives to ramp up our efforts and impact in this arena.

We’re excited to share that there’s a fantastic project underway to support our local communities and understand how digitally connected they are. Working together with various partners and organizations, this initiative aims to bring digital inclusion to everyone, helping to bridge digital gaps and combat poverty. By clearing these hurdles, we want to boost everyone’s confidence and skills in using digital services. This will make everyday life easier, linking people to opportunities that can improve their health, wellbeing, jobs, and education. We’re looking for a passionate person who loves helping communities get digitally connected and included.

This is a role where the key aim is to engage with our customers who are excluded to encourage them to become more digitally connected. Working in partnership with our WCHG Teams, voluntary communities, stakeholders, and partners to identify potential participants, to improve the opportunities for our residents through digital inclusion. This role is a fixed term contract for 12 months working 35 hours per week across a number of venues. The successful candidate will be subject to a satisfactory DBS check.

What will you be doing on a day to day basis?

Full involvement in the development of a new pilot project to get people connected at home. Looking at options and opportunities to engage tenants to become more digitally included.

· Launching the Digital Inclusion Connectivity Pilot working with internal teams to identify participating tenants.

· Working alongside the Business Transformation Team to look at engaging ways to digitally include our tenants to the business.

· Managing and monitoring our customers progress on digital inclusion

· Supporting the development on the data we have about our customers, including how they interact digitally with the business

· Connect with key projects and partners across Wythenshawe and Manchester to develop and grow the offer to our communities.

· Working alongside our Resident Involvement and Community Development Team to reach our most Digitally excluded residents, to promote how digital inclusion can improve their life outcomes.

In order to undertake this role you will need the following key skills, knowledge & experience;

· Experience of community networking and working with community voluntary sector in Digital Inclusion

· A technical knowledge of digital devices, connections and how to establish connectivity options.

· Ability to develop networks and partnerships with key stakeholders to deliver joint initiatives on digital inclusion to support the needs of the community

· Ability to gather data, analyse and report on the finding and impact.

Why join us?

As an Investors in People Health & Wellbeing recognised employer we offer a wide range of benefits such as;

· 25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*

· Enhanced leave options for Maternity, Paternity, Adoption & Shared Parental Leave*

· Enhanced Pension scheme contributions

· Our Health Care Plan gives you money back for dental, optical, therapy costs and more

· Subsidised Healthy Living benefits i.e. gym membership or yoga classes

· Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language

· Car Lease Scheme

· Cycle to Work scheme*

· Volunteering days in the local community

· We offer a Salary Sacrifice Pension option*

*Subject to eligibility criteria

About Us

Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes.

Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.