duration

Duration
3 hours per workshop

duration

Location
In-house

duration

Availability
Good

Suitable for:       RI What does this mean?

Creating a professionalism workshop can be a great way to enhance workplace culture and productivity. In today’s dynamic work environment, professionalism is more than just a buzzword – it’s a crucial skill set that enhances team collaboration, productivity and overall workplace harmony. This workshop aims to define and cultivate professionalism through practical strategies and interactive activities.

Our workshops are part of a six month programme to ensure that all staff in housing are working towards the professionalism standard. A topic is delivered once a month.

  • Read more

    The topics covered over the course of approximately six months include:

    Module one: Professionalism

    • What is professionalism?
    • The context for professionalism in housing
    • Housing as a profession
    • CIH professional standards
    • Culture, values and behaviours.

    Module two: Ethics and ethical decision making

    • What is ethics?
    • Ethical practice
    • Codes of ethics and conduct
    • Ethical decision-making – CIH ethical decision-making framework
    • Professional boundaries
    • Acting with integrity.

    Module three: Equality, diversity and inclusion

    • Understanding the terms
    • EDI in a housing context
    • Being inclusive
    • Allyship
    • Unconscious bias
    • Challenging inappropriate behaviours.

    Module four: Stigma and stereotyping

    • What are stereotypes and stigma
    • Stigma, stereotyping and social housing
    • The impact of stigma
    • Stigma and stereotyping – media portrayal
    • Challenging stigma and stereotyping
    • The role of the housing professional.

    Module five: Knowledge and skills

    • The importance of knowledge and skills
    • Sharing knowledge and skills
    • Knowing your limits
    • Time management
    • Resilience.

    Module six: Making a difference

    • How and why you make a difference
    • Exploring social purpose
    • Being an advocate
    • Being a role-model
    • The resident experience.

     

    Who should attend?

    Aimed at all frontline staff (both new and established) to explore and embed the expected professional attitudes and behaviours.

  • Our trainer

    Debbie Larner has worked in the social housing sector for over 30 years within both local authorities and housing associations before moving on to join the professional body – the CIH – where she was Head of Practice. In that time she developed expertise in in a number of areas including housing and asset management, resident engagement, health and safety (specifically building safety post Grenfell). She has also co-led research into the future of social housing, stigma and stereotyping in housing and the role of the housing professional. She has also developed the professional standards for the sector and, as part of this work has a strong interest in how organisations can develop strong values-led cultures, create inclusive behaviours and act as ambassadors for the profession to challenge the stigma and stereotyping in social housing. She is an experienced public speaker, chair and trainer.

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we'll be in touch.