We are looking for a Business Support Apprentice to provide effective and efficient administrative support to all CHP teams. Provide excellent customer service to internal and external customers. Ensure a welcoming and safe environment for employees and visitors and strive for constant improvement through continual development, communication and feedback.

What you’ll be doing

• Provide a full, timely and value for money postal support service to all CHP teams, including, but not limited to:
  • Processing, scanning and distribution of incoming mail
  • Recording incoming cheques and complaints
  • Processing and despatch of outgoing post and small parcels, recovering cost of spoilt franks
  • Arranging courier service where required
  • Ensuring stock levels are sufficient to meet company need.
• Provide a full printing, scanning, document storage and business support service where this is required to support multiple CHP teams, including, but not limited to:
  • Mail merges, A0printing, labelling, binding/laminating
  • Maintaining stocks of leaflets, booklets
  • Maintaining stock levels of stationery and replenish as required
  • Despatch of communication to customers in their preferred format.
  • Preparation and booking of meeting rooms and provision of refreshments
  • Provision of travel warrants and pre-booked train tickets and booking of hotel accommodation
  • Administration of CHP property keys, including cutting, and key fobs, including booking and re-ordering
• Respond to internal customer and external stakeholder enquiries via the team Helpdesk and mailboxes in accordance with CHP policy and timescales to provide an excellent customer service.
• Undertake driving licence checks for all CHP vehicle drivers as well as the “grey fleet”, i.e., employees who drive their own vehicles on CHP business, to ensure all drivers meet legal and company requirements.
• Co-ordinate requisitions for goods / services in accordance with the Company’s Financial Regulations and Standing Orders.