• Job description

    We are looking for a motivated professional to join our amazing team. We are looking for a Customer and Transaction Officer to join our team and provide support and guidance to our tenants. As a team we are developing and improving our service, making this a great opportunity for staff to feed into, and be part of developing the service, driving forward your own improvements and to be part of something bigger.


    We are looking for a team member that is proactive and resourceful to join as one of our Customer and Transaction Officers. You do not need to have experience in housing but if you can demonstrate drive and enthusiasm to deliver great customer service, are passionate about service improvement and have an eye for detail then we want to hear from you.

  • Benefits

    Thanet is a great place to live and work. Our historic seaside towns of Ramsgate, Margate and Broadstairs are rich in heritage and opportunity. We are determined to improve the quality of life for local people. We believe that by listening to local people, working in active partnership and by being prepared to do things in an innovative way we can accelerate improvement and best meet the challenges ahead.

    Our staff benefits package include
    ● Flexible working hours
    ● Remote/Hybrid working
    ● Flexible annual leave and working arrangements
    ● Local Government Pension Scheme membership
    ● Reduced cost leisure membership, including Theatre tickets and sporting activities
    ● An extensive Employee Wellbeing package.
    ● Cycle to Work Scheme
    ● Salary sacrifice car scheme
    ● A Discount Club, You can save money or earn cashback in a variety of ways including in restaurants and high street shops, when booking holidays or visiting the cinema. The offers range from instant vouchers and gift cards which give you immediate savings to cashback discounts.