• Job description

    This position entails overseeing the day-to-day maintenance, security, cleanliness and upkeep of the properties and estates managed by Watmos including contributing to cost-effective improvements in both the internal and external environments.

    You will collaborate within a team to deliver a highly efficient caretaking and maintenance service across the estates whilst maintaining a high level of customer satisfaction.

    The ideal candidate will demonstrate strong communication and organisational skills, along with a comprehensive understanding of health and safety and environmental matters. You should either hold relevant trade qualifications or possess equivalent experience. Additionally, you must be capable of handling enquiries and resolving complaints effectively, even outside regular office hours.

    The post is offered on a shift rota basis, 7 days a week, 365 days per year (37 hours over any five days in seven, averaged over 14 days). Flexibility is essential along with the ability to travel to different sites as and when required.

    We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.

    In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.

    The Company

    WATMOS Community Homes is a unique social housing landlord owning just over 2700 homes for rent in the Walsall area of the West Midlands and Lambeth in London. There are also 300 leaseholder properties. As a charitable housing provider, our main role is to provide accommodation for people in need of housing. We are founded on the principles of inclusion and resident empowerment in a culture which values people’s individual and collective contribution to their community. Watmos Community Homes (WCH) is based around ten Tenant Management Organisations (TMOs).

    Leading the way in resident managed housing Watmos’ unique approach has put it at the forefront of transforming communities and exceeding expectations. We are seeking outstanding and dedicated individuals who share our passion for improving people’s lives.

  • Benefits

    My Pay

    • Competitive salaries, which are benchmarked regularly.
    • Salary reviewed annually.
    • Enrolment into a pension scheme (4% employee contribution, 4% employer contribution). Opt-out available.
    • Enhanced maternity, paternity, adoption and shared parental pay.
    • Enhanced sick pay for when you really need it.
    • Travel to work loans.
    • Electric vehicle car lease salary sacrifice scheme.
    • Considerable savings via our high street discount schemes – retail, travel, gym and leisure discounts.
    • Enhanced travel expenses.
    • Additional pay when working away from home for more than a night.
    • Free professional subscriptions.
    • Free car parking.

    My Wellbeing

    • 25 days annual leave rising to 30 days.
    • 8 bank holidays.
    • 4 additional concessionary leave days.
    • Employee Assistance Programme offering support for home and work issues.
    • Interactive wellbeing app designed to enhance your overall wellbeing.
    • Access to free 24 hour counselling.
    • Cycle to work scheme.
    • Free flu jabs, eye tests and occupational health advice.
    • Free tea and coffee etc.
    • Ongoing assessment of your wellbeing and motivational drivers (work and personal) via ‘Open Blend’
    software.
    • A culture that promotes equity, diversity, inclusion and belonging.

    My Flexibility and Work-Life Balance

    • Hybrid working (home and office working), where role allows.
    • Flexible working depending on your role. Flex your start and finish times.
    • Flexi-leave. Additional time off for accrued flexi-time.
    • A wide range of family friendly policies.

    My Development

    • In-person and online training sessions as well as e-learning, coaching, interactive workshops and external
    courses leading to a qualification.
    • An innovative approach to performance management via the ‘Open Blend’ software coaching framework,
    putting the employee and their development at the heart of conversations.