Many households continue to struggle with the cost of living and the problem is likely to get worse as we move into winter, despite a reduction in the rate of inflation. The cost of living crisis does not just affect people who receive benefits, it impacts anyone who is struggling to manage. People who are in work or on a low income may not realise that they qualify for benefits or other support. Some households may be relying on short term measures to get by such as using credit cards and selling personal items.

This toolkit is intended to help you to identify how your organisation can support residents to cope with the continuing cost of living crisis, to maximise their incomes from local and national benefits and other available support and to sustain their tenancies.