duration

Duration
1 day

duration

Location
Live virtual

duration

Availability
Good

Suitable for:       IA What does this mean?

Middle managers have one of the most challenging jobs in the business. Everyday they balance and juggle a variety of different often competing demands. From their bosses – boards, directors and senior managers – and their frontline staff and customers. These situations can be very complex and demanding, particularly when going through change. It calls for flexibility, sound judgements and decisions as well as diplomacy, empathy and plain common sense.

Our intensive workshop will equip middle managers with the essential understanding and tools to become more effective and productive in their role. By raising delegate’s knowledge around tried and tested management theory and by enhancing skills sets in leadership and collaboration this workshop will boost confidence and the ability to deal with everyday challenges.

  • Read more

    You will learn:

    • About the concept of change management
    • How to develop and use your decision making and problem-solving skills effectively
    • How to focus on personal and team resilience – managing your conflicting demands
    • How to harness the ability to manage the talent in your teams
    • How to develop your use of negotiation and influence, to avoid responsibility without authority
    • And understand the value of feedback, for team development and for influencing upwards
    • About managing and leading in uncertainty, dealing with the unknown.

    Who should attend?

    Essential for all managers and leaders of teams in a middle tier position. Both new and experienced managers will benefit from this practical workshop.

  • Our trainer

    Jo Carr – www.jocarr.co.uk

     

    Jo has been part of the HQN associate trainer team since 2013, when she moved from senior leadership in social housing to becoming a freelance

    • A Quality Improvement Specialist
    • An ILM Management Coach and Mentor and
    • Trainer and Facilitator

    Jo has a varied portfolio of clients across social housing, and into NHS Primary Care and in the VSCE.   With over 20 years in management roles in the VSCE and Social Housing and (since 2013)  NHS primary care and transformation projects – she is adaptable, innovative and solution focused, and as a variety of skills and resources to draw on to support the needs of the each of the organisations she works with. Jo is part of the NHS England Quality Improvement Faculty, where she received her training in quality improvement and project management in 2020 , and she has been working in a variety of housing and NHS setting to help organisations improve their performance and systems.

    Working across various sections of the UK public sector, Jo works with teams and organisations in the integration arena – and has extensive experience of set up and transformation of the ICBs in England.  This gives Jo insight, perspective, and energy to bring solutions to her clients, whether on a 1-1 coaching, training, or consultancy basis.  She is motivated by working with those who have a desire to innovate, and problem solve.   As part of her commitment to building both organisational and individual resilience, Jo is a trained as a Mental Health First Aider.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we'll be in touch.

We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.

 

Making a booking:
Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member and multi-ticket discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking.