At Red Kite we don’t just work for our tenants, we work with them. That’s one of the reasons why we believe that building and sustaining great relationships is paramount to our future success. To do that we need dedicated and empowered staff who are commercially savvy, innovative but tenant and community focussed. We are an ambitious community organisation, and we want to build resilient communities in partnership with other local organisations for the benefit of our community.

We are looking for someone who understands our culture, is passionate about the community and has a shared vision of achieving sustainable tenancies and maximising potential in our communities. We want to create a sector lead organisation that always look for innovative ways of doing things and promotes resilience in the community.

The role includes working with new and existing tenants to support them sustain their tenancies, looking out for any future issues and organising the support they might need. Reporting to our Tenancy Management – Team Leader you will have first-hand information in terms of the agencies and partnership that we work with to support our community.

The right person will be able to provide targeted support and advice to tenants in order for them to sustain their tenancy. They will also assist tenants to complete forms and obtaining access to grants, acting as an advocate for tenants with statutory, voluntary and commercial agencies and signpost to other support services if required.

The ideal candidate will come from a background in tenancy sustainment and have experience of working within the community as well as in a team. Excellent communication skills and an ability to prioritise and plan their time effectively are important for this role. A full UK driving licence and access to a vehicle with business insurance is also required.