duration

Duration
1 day

duration

Location
In-house

duration

Availability
Good

Suitable for:       All What does this mean?

As disrepair cases continue to rise, this course will breakdown what your legal obligations are as a landlord and the wider impact to the resident plus the organisation in getting it wrong. As well as practical steps you can take to prevent disrepair to ensure the tragic case of Awaab Ishak is never repeated.

The course will provide the opportunity to develop key skills and the ability to identify and assess different courses of action for dealing with disrepair problems using real life case studies.

  • Read more

    This course will cover:

    • What is disrepair? including S11 Landlord and Tenant Act
    • What are the landlord and tenant’s legal responsibilities?
    • Reporting disrepair, timescales
    • How to defend a claim
    • Housing conditions Pre-action Protocol; ensuring compliance
    • Importance of good record keeping
    • Latest case law updates
    • When to settle vs defend
    • What is Awaabs law and how will it work?
    • What has the sector put in place since the Awaab case?
    • What else can we do as a sector?
    • Case studies of good practice
    • What to do when access is an issue in a repairs case?
    • Impact of the social Housing Regulation act.

    What will delegates learn?

    • Gain an awareness of the law for repairing obligations in social housing
    • Understand the importance of Awaabs Law
    • Understand the impact of disrepair for both landlord and tenant
    • Identify the consequences of non-compliance
    • Top tips on what good practice looks like.

    Who should attend?

    This course is aimed at repairs, legal, asset management, housing officers, finance, surveyors and inspectors, directors and heads of services.

  • Our trainer

    Mel Cant trained as a Barrister and came to the Bar in 2000. She doesn’t practice independently, choosing to work in the Social Housing Sector which she has done now for over 25 years.

    She covers all aspects of social housing law from housing advice, homelessness, allocations, lettings, tenancy and leasehold management, antisocial behaviour, asset management and disrepair.

    She undertakes homelessness reviews for nine local authorities and also undertakes training and consultancy providing practical solutions to legal issues within the sector.

    Her favourite feedback ever is “Everyone needs a Mel on speed dial!”

    Humera Raja is a qualified solicitor who completed her LLB and Legal Practice Course (LPC) before qualifying in 2012. She has over seven years of legal practice experience as a defendant legal costs solicitor, negotiator and advocate, representing both government and private sector clients. Her work has included clinical negligence litigation, dispute resolution, advocacy and case management.

    Since joining the University of Law as a Lecturer in 2020, Humera has developed a successful career in higher education. She completed her Postgraduate Certificate in Higher Education (PGCHE) in 2023, became a Fellow of Advance HE in 2024, and was appointed Senior Lecturer in 2026.

    Drawing on her combined expertise in law, housing-related matters, advocacy and education, Humera delivers engaging, practical and interactive training. Her learner-centred approach encourages discussion, reflection and the application of learning to real workplace situations, ensuring delegates leave with practical tools they can implement immediately.

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we'll be in touch.