What you’ll be doing

We are looking for a Building Surveying Coordinator to join our Asset Management Team. In this role you will support the Head of Service and Asset Manager in the delivery of the Asset Management Strategy. You will do this by coordinating team activities across stock condition, programmes, and building surveying. You will also champion the team connection with the customer, ensuring effective and efficient communication channels whereby customers find it easy and straight forward to raise building safety issues or questions, supporting the team in delivering a culture of immediate ownership and timely resolution.

1. • Support across the whole team to ensure efficient and effective administrative practices.
   • Track, record and monitor that management actions are completed in order to ensure successful delivery of the team operating plan.
   • Validate and analyse data captured from surveys, liaising with Surveyors to ensure data is consistent and accurate.
   • Liaise with customers regarding enquiries and make appointments within agreed timescales to ensure excellent service in accordance with CHP’s Service Standards.
   • Operate as an interface between Asset Management, Neighbourhood and the CRC with regard to customer liaison as required.

What we’re looking for

1. • Evidence of attainment of good literacy and numeracy at GCSE level or equivalent or relevant NVQ level 3.
   • Experience of coordinating and collating a range of information and documentation from internal and external organisations.
   • Excellent communication skills either over the telephone or face to face.
   • Able to manage own, diverse workload to consistently deliver an excellent, timely service.
   • Strong interpersonal skills.

Committed to equality of opportunity, we welcome applications from all sections of the community. Applications for job share and part-time working will be considered on a business needs basis.

Wellbeing is a priority for us, and we aim to help our employees achieve a successful work/life balance and have adopted an agile working style. We host a range of learning activities to develop our people, support their career aspirations and professional qualifications. We encourage employee participation on all levels and we’re always open to new ideas or ways of working.