Housing Manager (Property Portfolio Management) Full Time, Permanent

Can you help us to ensure high levels of tenancy sustainment are achieved?

We’re looking for a Portfolio Housing Manager to join us. We’re looking or those who can deliver high quality housing management services in line with contract specifications.  You’ll achieve agreed performance standards/ targets and contribute towards high levels of resident satisfaction.

We are looking for a motivated housing professional with a track record of delivering excellent services, who is passionate about working with residents and listening to their voice to deliver successful outcomes.

Further to this you will be responsible for property viewings, property inspections, occupancy checks and enforce any tenancy breaches. As well as enforcing the rent collection and arrears recovery policies and procedures, you’ll prepare cases for court action and represent landlords in court.

What we’re looking for:

1. • Experience of presenting cases at County Court
   • Knowledge of Housing Act 1988 and of Local Housing Authorities roles and responsibilities
   • Experience or knowledge of Local Authority statutory services and awareness of Protection from Eviction Act 1977.
   • Knowledge of welfare benefits, including Universal Credit.
   • Awareness of benefit issues which may affect successful tenancy sustainment.
   • Proven track record of providing excellent customer services.

It would be advantageous to have a good understanding of shared ownership, staircasing and of property maintenance, repairs, and disrepair matters.

Due to the nature of the role, a full driving licence and car are required for mobile working. Please note there will be some evening and occasional weekend working required.

Sutton Housing Partnership was set up in 2006 to manage council housing stock on behalf of Sutton Council. As part of our core business, we provide day-to-day housing management services to Sutton Council tenants and leaseholders.