A housing association has launched its latest report on the UK’s welfare system and potential reforms.

The report by Grand Union Housing Group (GUHG) states that despite reforms that promised simplicity and fairness, the current system remains dysfunctional and difficult to navigate, while also leaving many unable to live on the support they receive.

It sets out the experiences and challenges faced by customers, the impact on GUHG as a landlord, and the possible changes – both long and short term – that could make a significant difference.

GUHG is calling for a fundamental review of the system, along with 10 other recommendations, based on five principles of adequacy, accessibility, fairness, flexibility, and collaboration.

The report provides case studies and line-by-line budgets that demonstrate how difficult it is for families to make ends meet.

In a statement, Grand Union Housing Group said: “We believe that our recommendations for change align with the views of others, both in the housing sector and beyond.

“We hope that our report sparks a conversation about how to fix the welfare system. We invite you to read and share the report and join us in the fight for change.

“Over the next 12 months we want to work collaboratively with others on a campaign to provide the stories and statistics to evidence that the current system needs to change – along with a clear picture of how policy makers can improve the system for claimants and the taxpayer.”

You can find the full report here.