We are a value-orientated Housing Association working together to create communities where people want to live.  We manage circa 5,600 homes over a wide geographical area and our residents include families, older people and those in need of special care and support.

Community Housing Assistant

Part Time (17.5 hours per week, Mon-Fri, Flexible working hours)

Permanent
Salary: £11,952.90 plus £300.00 car allowance per annum 

Location: Huntingdon (Hybrid working available following successful completion of induction)

Additional Benefits Include: DC Pension Scheme with employer’s contributions up to 10.5% (with salary sacrifice option); 25 days annual leave increasing to 28 after 4 years; flexi time and agile working options; payment of professional subscription fee. Opportunities for sponsored professional development, employee discount schemes and free onsite parking.

Are you looking for a new challenge?  Are you passionate about excellent customer service?  Do you have the drive and motivation to help to deliver a front-line housing service?  #TeamMuir

We are currently seeking a Community Housing Assistant who will be based at the Association’s Huntingdon area office. The successful candidate will provide a flexible, efficient and effective administrative support service to Housing Services colleagues both within a defined area and across teams as required. We are looking for somebody to take ownership and responsibility for efficiently and honestly resolving all customer queries through to a successful resolution as soon as practically possible and referring to specialist colleagues if necessary.

You will work closely with colleagues to manage the re-letting of properties, take the lead on effectively dealing with aids and adaptations requests, respond and deal with low level incidences of anti-social behaviour and support the delivery of a robust income management and arrears recovery service in accordance with Muir Group policies and procedures.

You will provide an office presence and cover for colleagues whilst they are out in the communities to ensure a seamless service at all times, as well as estate management cover for colleagues when required.

In support of your application, please provide a written statement detailing how your skills, experience, abilities, behaviours and work-related qualities make you a suitable candidate for this role. Please note that your written statement forms an important part of our shortlisting process.

If you want to make a positive difference, you can apply online by visiting http://www.muir.org.uk. Alternatively, please telephone 0300 123 1222 (textphone: 0300 123 3005) or email [email protected] for more information.

Closing date: 9am Monday 20th March 2023

Interviews: Expected to be Monday 27th March 2023

Please note, we will be reviewing applications throughout the campaign and may invite candidates to interview at any time.  We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.