Are you interested in knowing more about how the Council manages and maintains the homes that they own and rent?

If you are then we have a fantastic and exciting opportunity for 3 enthusiastic apprentices to join West Lancashire Borough Council Housing Services team.

We are looking for individuals who are customer focused and looking to learn and develop their knowledge and skills for a rewarding career in social housing.

You will work alongside experienced staff and play an important support role across all the services that are provided to customers who rent a home or are looking for a tenancy with us. This will involve learning about the work and supporting housing teams to deliver effective services.

You will be involved with tenancy support, tenancy management and enforcement, property letting, homelessness, rent collection, property standards, repairs and investment.

This will include dealing with customer enquiries, providing information, visiting property, taking repairs and collating information and data so that a tenancy can be sustained.

You will have an opportunity to be based and specialize in work in either our Neighborhoods, Tenancy or Property services.

The apprenticeship will last for 24 months in which time you will commit to undertaking a Chartered Institiute of Housing Level 3 Housing/Property Management Apprenticeship.

It is desirable to have a minimum of Maths and English GCSE Grade 4 – 9 / A – C or equivalent. Alternatively, you will be required to pass level 2 functional skills as part of the program. You will have experience of using MS Office applications.

This is a great opportunity to develop and learn, offering real hands-on work experience, whilst accessing a professionally recognized housing qualification

The learning will be remote, and you will be given time off to study. Employment with the Council is not guaranteed at the end of the apprenticeship.

However, this apprenticeship will provide you with a reputable qualification to seek employment with the Council and other Social Housing providers.

To apply for an apprenticeship, you must have lived legally in the UK for the three years immediately preceding the start of the program. If you do not meet this requirement, please provide full details for verification before your application is submitted.

What can we offer in return? We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you, including work life balance policies, and support for your personal development.