To support and contribute to the creation, delivery, display and archiving of HQN content across all platforms, including the website and social media.

Key areas of responsibility

• The sourcing and delivery of key content for all HQN on a day-to-day basis, covering all networks, with a view to serving the existing membership base and attracting new members
• Coming up with a constant flow of creative content ideas and contributing to the content team across the business
• Writing and editing content for HQN and sourcing/commissioning it from other contributors, whilst supporting the production of our in-house magazine HQM
• Write clear and concise copy social media, website, HQM and newsletters
• Work an liaise with the Head of external relations on wider editorial series and concepts
• Supporting the team to help nurture relationships with potential revenue generating partners, including commercial companies, including sponsorship, advertising and HQN partnership opportunities
• Delivering content to meet key deadlines and driving other contributors to do the same
• Maintaining a housing contact database and encouraging contacts to write blogs, briefings and speak at relevant events
• Building relationships with current and future HQN member organisations – tapping into best practice and innovative case studies for content material
• Being part of the creative process for events, network, training, and consultancy activities – including the creation of bespoke events
• In association with the Digital Content Editor, keeping the HQN website up to date with new content including news, blogs, and other resources such briefings, research and toolkits across all of the networks.
• Delivering on HQN’s approach to social media – ensuring a constant feed of quality content is published on the Twitter and LinkedIn accounts
• Produce content, questions, snippets, and conversation starters to help stimulate HQN member discussions across social media, website and WhatsApp groups
• Supporting HQN in its approach to marketing – developing and running campaigns on social media and other digital channels. Finding ways to reduce the company’s reliance on email marketing
• Supporting all aspects of the business as and when required
• Supporting and promoting events, training, consultancy and HQN’s other products through social media coverage

Person specification 

• To be self-driven, proactive, and up for a challenge
• A highly organised and natural problem solver
• Excellent communication skills and knowledge of communication best practice across digital platforms
• Ability to network and build a database of contacts whilst maintaining existing relationships
• Excellent influencing skills and an ability to forge effective working relationships with members and colleagues across a wide range of disciplines and seniority
• Proactive, creative, and innovative, continually challenging the status quo
• An excellent eye for detail, maintaining quality across all parts of HQN’s content output
• An understanding of how to get the best out of social media by delivering engaging and interactive content and through the building of digital relationships
• A customer focused approach – ability to deliver an excellent customer experience.

Key Competencies 

• A strong writer
• Personal drive and delivery
• Judgement and decision making
• Ability to work to deadlines and prioritise under pressure
• Team player.