We are looking for a Scheme Manager – (1 post) to join our Specialist Living team. This role is site based at Cobden Lodge, Tudor Hall Road, Rochdale, OL11 3BW.

Reporting to the Older Persons Team Leader, the Scheme Manager will provide intensive housing and building management services at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meets health & safety compliance requirements.  The Scheme Manager liaises with health and social care providers, voluntary agencies and others assisting tenants to maintain their accommodation.

Responsibilities include providing each tenant with an agreed level of intensive housing management, responding to tenant and scheme emergencies.  Ensure that the sheltered housing scheme meets regulatory standards for all health and safety and compliance requirements, ensuring property log books are up to date and all requirements are met.

Working with our neighbourhood colleagues, the Scheme Manager will ensure all voids, lettings and housing management issues are communicated to ensure collaborative working.

You should have experience of dealing with older people in a service environment and building management and compliance requirements.  Excellent communication skills are essential, with the ability to work on your own initiative as part of a dispersed team.  You should have experience of working proactively to improve services and customer satisfaction.  A satisfactory disclosure barring service (DBS) reference will be required.

This role is predominately based in our Neighbourhoods and you will attend the office as and when required.

We offer a competitive salary of £23,950 per annum, a generous annual leave entitlement of 31 days, plus 1 additional days leave for your birthday (which can be taken at any time), plus bank holidays and a pension scheme with employer matched contributions of up to 10%. Your wellbeing matters to us, and we offer a health cash plan where you can claim back money for health care, access to a GP service and an employee assistance programme, along with access to discounts for you and your family to enjoy outside of work.

We are passionate about our people, enabling their development, with learning opportunities to progress both personally and professionally. This includes access to volunteer in our local communities or learn a new skill outside of work.

We have created a flexible working environment, with Onward WorkSpace, which is our approach that focuses on work being the thing that we do that makes a difference to our customers, not the place we go.   You will be provided with all the ICT working equipment to enable you to undertake your role.