• Job description

    About the role

    We are looking for a Neighbourhood Repairs Assistant – (1 post) to join our Property Service & Delivery team. This role is a home based role, where there is no daily requirement to attend an office with the flexibility to attend as required.

    The Neighbourhood Repairs Assistant will provide technical and general administration support to the Neighbourhood Repairs Team.

    Responsibilities include focus on disrepair and liaising with solicitors, contacting customers, contractors and colleagues in relation to repair queries, data entry, administration and contract administration for various contracts. You will raise works orders and update project details on the Asset Management systems, as well as administering the repairs pre/post inspection process for the region from receipt of inspections due through to entering results into Onwards repairs system.

    What are we looking for?

    The successful candidate will have experience of delivering excellent customer service, an understanding of building repairs, partnership working and working as part of a team. Microsoft office skills to intermediate level are also essential.

  • Benefits

    What you can expect from us

    We offer a competitive salary of £22,900 per annum, a generous annual leave entitlement of 31 days, plus 1 additional days leave for your birthday (which can be taken at any time), plus bank holidays and a pension scheme with employer matched contributions of up to 10%. Your wellbeing matters to us, and we offer a health cash plan where you can claim back money for health care, access to a GP service and an employee assistance programme, along with access to discounts for you and your family to enjoy outside of work.

    We are passionate about our people, enabling their development, with learning opportunities to progress both personally and professionally. This includes access to volunteer in our local communities or learn a new skill outside of work.

    We have created a flexible working environment, with Onward WorkSpace, which is our approach that focuses on work being the thing that we do that makes a difference to our customers, not the place we go.   You will be provided with all the ICT working equipment to enable you to undertake your role.