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By Keith Cooper Here’s three bits of news you might have missed amid the Christmas hubbub – and a New Year’s resolution to consider which won’t break the bank. The first snippet is an update to homelessness guidance, unveiled mid-December…
By Alistair McIntosh, HQN CEO If you find yourself in a hole, stop digging. Why does no one ever follow that advice? A year or so ago I was on the train and got talking to someone who used to…
Social landlord Rochdale Boroughwide Housing (RBH) have announced the appointment of a new Executive Director of Finance and Development. Simon Mellor joins RBH from Hafod, where he currently serves as Corporate Director for Finance, Investments, and Development. He will take…
A Housing Ombudsman inspection report has found that despite a council’s improvements, the efforts haven’t been “seen and felt by its residents”. An inspection of Lambeth Council was launched by the ombudsman after it remained dissatisfied at information provided by…
HQN is delighted to announce the appointment of Chloe Fletcher as a new director. A well-known and highly regarded figure in the social housing sector, Chloe joins from the National Federation of ALMOs, where she was policy director. Commenting on…
The Mayor of Greater Manchester, Andy Burnham, has launched a consultation on the Greater Manchester Good Landlord Charter – the first of its kind in the UK which aims to bring landlords and renters together to improve the standards of…
The Housing Ombudsman has ordered a social landlord to pay £10,800 in compensation to households after it made four findings of severe maladministration across three cases. In Case A (202121016) the ombudsman found severe maladministration after Clarion failed to rectify…
Plans to clamp down on rogue social landlords who fail to provide safe homes have been announced by the government, as part of its pledge to deliver Awaab’s Law. Two-year-old Awaab Ishak died from a respiratory condition caused by extensive…
By Jon Cox, Head of Tenancy Sustainment, SNG and Founder and Chair of the HQN Safeguarding and Housing best practice group I founded the group in 2019 under the auspices of HQN having seen the need for shared learning and…
The Regulator of Social Housing today confirmed rent levels for 2024/25. Following much conjecture about the repeat of a rent cap, the government has decided to revert to its old rent setting formula for 2024/25 – CPI +1% based on…
Housing secretary Micheal Gove this week delivered a speech to Riba, which we reproduce here in full: Christmas is nearly upon us. And so many of the Christmas traditions we cherish owe so much to a special time in our…
By Luke Smith, managing director of Build Test Solutions EPCs only predict the thermal performance of a building correctly in 44% of cases, according to new research. Conducted by Build Test Solutions and the Energy Saving Trust, on behalf of…
