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A housing association has revealed plans to build and regenerate over 5,700 homes and achieve net zero carbon in its own operations. Orbit’s 2030 corporate strategy also outlines its ambitions to invest significantly in its customer journey over the next…
A housing association has undertaken a review of nearly 4,000 homes following a wider order from the Housing Ombudsman. The order for an independent review of policy and practice was made after the ombudsman made two severe maladministration findings for…
A major social landlord has announced the appointment of a new chief executive. Mel Barrett will take over the reins at MTVH in early September, after a handover period from current CEO, Geeta Nanda OBE, who announced she was standing…
A new survey has found that 59% of UK homeowners lack the information to confidently transition from traditional heating systems, such as gas boilers, to heat pumps and other renewable heating options. The Construction Industry Collective Voice’s (CICV) survey also…
The Housing Ombudsman’s special investigation report into a housing association merger has found a “lack of ownership within the landlord’s complaint-handling culture”. The report says Southern Housing’s approach during the merger did not “extend sufficiently to complaints handling and achieving…
A social landlord’s partnership with a net-zero technology specialist has led to a successful funding bid for a pioneering energy project. Flagship Group and Sero have secured funds through the government’s Community Energy Fund, a new £10 million programme that…
The ‘Holding on to home: tenant sustainment in social housing’ study team, which includes HQN, have published a new report which presents the findings of a survey of more than 1,200 social housing tenants across England. Tenants of three case…
The government has deferred plans for yet another hydrogen town trial, pushing the scheme back until at least after 2026. The move follows a similar decision to cancel plans to abandon hydrogen schemes in Redcar and Ellesmere Port at the end…
The government says that heat pumps will become cheaper and easier for families to install as proposed changes to the Boiler Upgrade Scheme came into effect this week. The revised scheme will see homeowners given more choice in how they…
By Claire Donovan, Head of Policy, Research & Campaigns at End Furniture Poverty Flooring is the single most expensive item on End Furniture Poverty’s list of essential furnishings, and the second highest on the list of items people are living without. Yet, sadly, it’s still…
Warm ocean fans, rejoice, for the world’s greatest bodies of H2O have managed to break temperature records every single day over the course of the last tumultuous year. Pretty soon, fish eaters will be able to consume their salty favourites…
The Housing Ombudsman has appointed a new resident panel, which will feature 1,500 residents from across the country sharing their views on complaints within social housing and how all of the sector, including the ombudsman itself, can make improvements. There…
