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Suzy Histon | Tuesday, 17 Feb 2026 – 14:07

Latest member question: homeownership policies

A member is reviewing their policies and would be grateful of some inspiration, they are a local authority and would like help with: Right to Buy Shared Ownership. If you have a document you’d like … Read more

Suzy Histon | Friday, 13 Feb 2026 – 8:55

Latest member question: solar panels

A member would be interested to hear from others regarding the frequency of servicing they apply to Solar Panel installations (inc inverters etc) and Solar Battery installations. If you’d like to post a member question … Read more

carenpearce | Wednesday, 11 Feb 2026 – 15:48

Latest member question: Rent to Buy process/documents

Hello,  Does anyone have an approved process and any associated documents (check lists, pre-application, full application, offer notice, or similar) relating to Rent to Buy that they’d be willing to share please? This is a … Read more

Suzy Histon | Wednesday, 11 Feb 2026 – 14:56

Latest member question: collecting data

A member is reviewing their housing application forms and more specifically around what profile questions and response options are included around protected characteristics of the Equality Act and how you collect information about spoken language. … Read more

Suzy Histon | Wednesday, 21 Jan 2026 – 17:08

Latest member question: leasehold transaction fees

A member has recently merged with a housing association based outside London and are reviewing the leasehold fees they charge. They would be interested to hear what you charge for transactions including subletting admin fees, … Read more

Suzy Histon | Tuesday, 13 Jan 2026 – 10:33

Latest member question: overlapping district heating charges

A member would be keen to hear how other local authorities manage an overlap in billing. They have introduced Pay As You Go (PAYG) billing following optimisation works to end district heating. Individual meters have … Read more

Suzy Histon | Monday, 12 Jan 2026 – 9:24

Latest member question: administering community fund projects

A member would like to hear from others who have a community fund project in place, particularly when administered by a customer panel. They would be keen to understand your process, the types of projects you … Read more

Suzy Histon | Friday, 09 Jan 2026 – 15:27

Latest member question: FTT delays

A Leasehold Network member would be keen to know whether others are experiencing delays with First Tier Tribunal decisions? If you’d like to post a member question of your own, please see our video guide … Read more

Suzy Histon | Wednesday, 10 Dec 2025 – 13:11

Latest member question: lease extensions

The Leasehold & Freehold Reform Act 2024 will mean that lease extensions will last for 990 years instead of the current 90 year extension period. The Marriage Value will also be abolished, once the secondary … Read more

Suzy Histon | Monday, 08 Dec 2025 – 15:11

Latest member question: identifying vulnerabilities

A member would be keen to speak to other allocations contacts to understand how vulnerabilities are identified at the beginning of the tenancy. If you’d like to post a member question of your own, please … Read more