By now, I’m sure we all know the consumer standards inside and out and understand the expectations of the Regulator of Social Housing (RSH). We know that the RSH is keen to be assured, among other matters, that you know your stock, inside and out and that you know who’s behind every door. We know that we’re expected to marry up the two sets of data and use it intelligently. We also know that they want assurance around Decent Homes, compliance and health and safety in general.

So, how can you gain some confidence that you’re in a decent place, when you get the notification from the RSH that they’ll be paying you a visit? Or, if you aren’t in a decent place, how can you be assured you’re at least travelling in the right direction? Clearly there are some dealbreakers – no up-to-date asset management strategy; no up-to-date, reliable household data; no up-to-date, reliable stock condition data; lack of assurance against the ‘big six’ of compliance (and beyond).