Performance management – getting it right

‘For every hundred men hacking away at the branches of a diseased tree, only one will stoop to inspect the roots’ – Chinese proverb. 

Performance management – getting it right

Are you currently hacking away at the branches? Successful performance management is the art of working out whether your team has the right combination of several key factors – ability, clarity of purpose and the motivation to get the job done.

Key management skills are spotting talent, ensuring your team works to its full potential and knowing when to challenge under performance. This practical one-day workshop will help you focus on these three areas and enable you to develop excellent performance management skills.   

By attending this course you will:

  • Enhance your ability to manage with confidence
  • Learn how to spot under performance, and how to ascertain what is causing it
  • Be able to encourage and motivate your team members more effectively
  • Recognise the components of a performance management framework 
  • Develop your ability to create and sustain high quality relationships with your team
  • Become confident when challenging.

Course outline

  • This practical and interactive workshop can be tailored to your own performance management system and competency framework.
  • Diagnosing poor performance and how to remedy this
  • Behaviour, the impact of your behaviour and your team’s behaviour
  • KPIs , evaluation and review frameworks  and linking objectives to performance management
  • Tools and techniques to enhance your confidence and skill set.

Who should attend?

Everyone who manages people and has a responsibility for maximising performance. 

Performance management – getting it right

Jo Carr

Jo Carr Jo Carr

Jo Carr is a trainer, coach and development consultant with a 25 year career in leadership, management and staff development. Jo currently works with clients in the private and public sectors and has experience in social housing as both a senior leader and project manager. Jo’s specialism is behavioural change utilising a creative and adaptive approach. She uses her skills as an ILM coach and lifelong learning specialist to create and deliver stimulating and effective learning products.

training track record

HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package, please contact us by emailing