Mental health and wellbeing

  1. image-Calmness-effectiveness-square-IH.jpg Calmness = Effectiveness: 5 steps to a stress-free effective work style – half-day course

    In this session we will learn why calmness is so important to effectiveness: how hurrying is counter productive and what we can do to remain calm even in the busiest of times in order to ensure we are always most effective.
  2. image-Dementia-awareness-square-IH.jpg Dementia awareness

    Dementia awareness is a critical part of providing good quality housing and support to older people. It is important for staff to understand that dementia is not a normal part of ageing. It is vital for them to have skills, knowledge and tools at their disposal to recognise the signs and symptoms of the many types of dementia and feel confident in recording these and referring onto other agencies as appropriate.
  3. image-Domestic-abuse-awareness-square-IH.jpg Domestic abuse awareness – looking behind closed doors

    Meeting the needs of domestic abuse victims from a social housing provider perspective – updated for the Social Housing White Paper
  4. image-Drug-and-alcohol-awareness-square-IH.jpg Drug and alcohol awareness

    There are many types of drugs that your residents and service users may be using now or have used in the past. With recent law change’s previously ‘Legal highs’ are now illegal, and tenants who use these or any of the other widely misused drugs available in the UK, could mean legal consequences for not just the user but for you as service providers or landlord. Growing ‘Skunk’ Cannabis at home is on the rise and again may mean consequences both legal and financial for both tenant and landlord.

  5. image-Survive and thrive square IH.jpg Effectiveness: Five techniques that will increase your effectiveness in lockdown – half-day course

    The start of 2021 hasn’t been as positive as we had hoped. The first lockdown was tough but tolerable – we had the warm weather, the novelty of the situation, the camararderie and the blitz spirit to get us through.
  6. image-Gambling-awareness-square-IH.jpg Gambling awareness – everything you need to know about this growing problem

    Gambling in the UK has increased, and so have the problems associated with it. Recent research has shown that young people are now gambling in higher numbers than ever before.

  7. image-Advanced-hoarding-–-square-IH.jpg Hoarding advanced - working with hoarders

    Working with hoarders can be very challenging. It’s a very complex subject that in many cases cannot be successfully dealt with by housing staff alone, since there are almost always other factors to consider, such as mental health and capacity issues, substance misuse, safeguarding and animal welfare. Services need staff with an awareness of these factors, and a knowledge of how to successfully involve and then liaise with specialists.
  8. image-Working-effectively-with-hoarders-square-IH.jpg Hoarding: Working effectively with hoarders

    Hoarding is a very complex condition and can have a massive impact on the tenant, the property, the landlord as well as neighbours. Sometimes it’s a mental illness, sometimes a type of neglect. It can be caused by various other complex factors. Understanding hoarding and the tools available is a must.

  9. image-Mental-health-advanced-square-IH.jpg Mental health awareness - advanced

    Many of your service users will have mental health problems and many of you will have developed a level of awareness from training or hands-on experience. However mental health is complex, and everything from the way somebody is diagnosed or receives treatment is ever-changing. You can really benefit from up-to-date knowledge at a more advanced level.
  10. image-Mental-health-awareness-for-managers-square-IH.jpg Mental health awareness for managers

    Having good knowledge of mental health issues is vital for managers in these challenging economic times. Many of you will be asking staff to do ‘more’, with less resources at their disposal. What can you do to prevent the development of mental health issues or to manage staff with existing mental health conditions?
  11. image-Mental-health-first-aid-Square-IH.jpg Mental health first aid awareness – half-day course

    This introductory MHFA England session raises awareness of mental health.
  12. image-Dealing-with-mental-health-issues-– square-IH.jpg Mental health issues, substance abuse, suicidal behaviour – dealing with them – face to face and over the phone

    Staff often deal with difficult/challenging individuals or situations. Those working face to face or over the phone often bear the brunt of problems, frustrations and aggression and deal with matters that traditionally weren’t part of a housing provider’s duties.
  13. image-Mental-health-first-aider-training-square-IH.jpg Mental health: Two-day mental health first aider training (England only)

    The Health and Safety Executive’s (HSE) recent recommendation to include ‘mental health trained first aiders’ as part of employers’ first aid needs assessments is welcome news.

  14. image-Mental-toughness-square-IH.jpg Mental toughness - A 'train the trainer' two-day in-house workshop - AQR approved

    This workshop will prepare delegates to train others in the use of mental toughness and the MTQ48 measure in a variety of applications
  15. image-Mindfulness-square-IH.jpg Mindfulness

    Grounded in science, mindfulness is a way of simply ‘being in the moment’ – fully present and focused on what is actually happening right now.
  16. image-Neuro-Linguistic-programming-square-IH.jpg Neuro-Linguistic programming – how to be the best in any situation

    Neuro – refers to the mind and how we think. Linguistic – relates to communication and programming. Put simply – the way we collect, store and process information that we get from our 5 senses.

  17. image-Obsessive-compulsive-disorder-square-IH.jpg Obsessive compulsive disorder

    Obsessive compulsive disorder (OCD) is a life-changing diagnosis that can affect many of your service users. The World Health Organisation has named it as one of the ten most disabling conditions when considering loss of earnings and diminished quality of life. It can impact on tenants, their families and in some cases neighbours and housing staff. OCD diagnosis is on the increase and while there is specialist help available via the NHS, many sufferers can take over a decade to admit they may need help.
  18. image-Personality-disorder-square-IH.jpg Personality disorder

    Personality disorder is a very common but misunderstood disorder that many of your service users will be diagnosed with. There are ten different types of personality disorder split into three different groups, and each has its own characteristics and behaviours that need to be understood before they can be effectively managed.
  19. image-PIE-square-IH.jpg Psychologically informed environments (PIE)

    It has been known for years that a multitude of people have suffered trauma and the effects can be both broad and deep. Many of your residents or service users may have suffered such trauma.

  20. image-Stress-is-all-around-us-square-IH.jpg Stress is all around us – learn how to manage it effectively

    We all experience stress as individuals, teams and organisations. It affects both customers and staff. We all react to it differently.

  21. image-Get-to-grips-with-stress-square-IH.jpg Stress management - get to grips - learn to control your emotions and deal with stress

    We live in demanding times and people want to be seen to be able to cope with the pressures that are placed upon them. Sometimes it is difficult for individuals and companies to acknowledge how stressful things might be.
  22. image-Dealing-with-customer-stress-square-IH.jpg Stress: Dealing with customer stress – helping customers with their stress levels during the Covid-19 crisis

    Helping customers deal with everyday stresses as well as the fear of financial ruin, job loss, social isolation, contagion, illness and death is vitally important.
  23. image-Sustaining-and-managing-a-tenancy-square-IH.jpg Sustaining and managing a tenancy: mental health, mental capacity and hoarding

    Mental health and hoarding are often major contributory factors in people being unable to maintain tenancies. Early identification and support are vital, delivered by housing staff with an awareness of these ever more common, and often difficult to manage conditions.
  24. image-The-case-for-employee-wellbeing-square-IH.jpg Wellbeing – The case for employee wellbeing

    Why should you care about employee wellbeing? And even if you do, how do you actually do something about it? Let us help you to figure it out.
  25. image-Lift-–-square-IH.jpg Wellbeing – LIFT – a wellbeing programme for staff

    Wellbeing at work is becoming increasingly more important for organisations. Encouraging ‘wellbeing at work’ positively impacts employee’s engagement and sustainable performance.
  26. image-Employee-wellbeing-and-work-life-balance-square-IH.jpg Wellbeing: Employee wellbeing and work life balance

    As awareness of the importance of wellness at work increases, organisations often struggle with how to help their employees look after themselves and how to help them achieve the most appropriate work life balance through flexible working and a range of other wellness initiatives.
  27. image-Wellbeing-at-work-square-IH.jpg Wellbeing at work

    This practical course is aimed at everyone who wants to improve their wellbeing. It will help you to understand how the five essential elements of wellbeing link together, and why wellbeing at work is critical.
  28. image-Anxiety-square-IH.jpg Wellbeing matters: Anxiety

    Wellbeing at work is becoming increasingly more important. Encouraging ‘wellbeing at work’ positively impacts on employee’s engagement and performance.
  29. image-Emotional-resilience-square-IH.jpg Wellbeing matters: Emotional resilience

    Wellbeing at work is becoming increasingly more important for organisations. Encouraging ‘wellbeing at work’ positively impacts employee’s engagement and sustainable performance.
  30. image-Managing-stress-square-IH.jpg Wellbeing matters: Managing stress

    Wellbeing at work is becoming increasingly more important for organisations. Encouraging ‘wellbeing at work’ positively impacts employee’s engagement and sustainable performance.
  31. image-Mindfulness-square-IH.jpg Wellbeing matters: Mindfulness

    Grounded in science, mindfulness is a way of simply ‘being in the moment’ – fully present and focused on what is actually happening right now.
  32. image-Practical-self-care-square-IH.jpg Wellbeing matters: Practical self-care workshop

    Wellbeing at work is becoming increasingly more important. Encouraging ‘wellbeing at work’ positively impacts on employee’s engagement and performance at work and in their personal lives.
  33. image-Psychological-flexibility-square-IH.jpg Wellbeing matters: Psychological flexibility – ACT

    In today’s high pressure environment, it is more important than ever for individuals to be psychologically flexible and adaptable to situations that arise in the workplace.
  34. image-Psychological-safety-square-IH.jpg Wellbeing matters: Psychological safety

    “In a team with high psychological safety, teammates feel safe to take risks around their team members. They feel confident that no one on the team will embarrass or punish anyone else for admitting a mistake, asking a question, or offering a new idea.”
  35. image-Worry-square-IH.jpg Wellbeing matters: Worry

    Wellbeing at work is becoming increasingly more important. Encouraging ‘wellbeing at work’ positively impacts on employee’s engagement and performance.