Mental health and wellbeing

  1. image-Dementia-awareness-square-IH.jpg Dementia awareness

    Dementia awareness is a critical part of providing good quality housing and support to older people. It is important for staff to understand that dementia is not a normal part of ageing. It is vital for them to have skills, knowledge and tools at their disposal to recognise the signs and symptoms of the many types of dementia and feel confident in recording these and referring onto other agencies as appropriate.
  2. image-Drug-and-alcohol-awareness-square-IH.jpg Drug and alcohol awareness

    There are many types of drugs that your residents and service users may be using now or have used in the past. With recent law change’s previously ‘Legal highs’ are now illegal, and tenants who use these or any of the other widely misused drugs available in the UK, could mean legal consequences for not just the user but for you as service providers or landlord. Growing ‘Skunk’ Cannabis at home is on the rise and again may mean consequences both legal and financial for both tenant and landlord.

  3. image-Gambling-awareness-square-IH.jpg Gambling awareness – everything you need to know about this growing problem

    Gambling in the UK has increased, and so have the problems associated with it. Recent research has shown that young people are now gambling in higher numbers than ever before.

  4. image-Advanced-hoarding-–-square-IH.jpg Hoarding advanced - working with hoarders

    Working with hoarders can be very challenging. It’s a very complex subject that in many cases cannot be successfully dealt with by housing staff alone, since there are almost always other factors to consider, such as mental health and capacity issues, substance misuse, safeguarding and animal welfare. Services need staff with an awareness of these factors, and a knowledge of how to successfully involve and then liaise with specialists.
  5. image-Working-effectively-with-hoarders-square-IH.jpg Hoarding: Working effectively with hoarders

    Hoarding is a very complex condition and can have a massive impact on the tenant, the property, the landlord as well as neighbours. Sometimes it’s a mental illness, sometimes a type of neglect. It can be caused by various other complex factors. Understanding hoarding and the tools available is a must.

  6. image-Mental-health-advanced-square-IH.jpg Mental health awareness - advanced

    Many of your service users will have mental health problems and many of you will have developed a level of awareness from training or hands-on experience. However mental health is complex, and everything from the way somebody is diagnosed or receives treatment is ever-changing. You can really benefit from up-to-date knowledge at a more advanced level.
  7. image-Mental-health-awareness-for-managers-square-IH.jpg Mental health awareness for managers

    Having good knowledge of mental health issues is vital for managers in these challenging economic times. Many of you will be asking staff to do ‘more’, with less resources at their disposal. What can you do to prevent the development of mental health issues or to manage staff with existing mental health conditions?
  8. image-Dealing-with-mental-health-issues-– square-IH.jpg Mental health issues, substance abuse, suicidal behaviour – dealing with them – face to face and over the phone

    Staff often deal with difficult/challenging individuals or situations. Those working face to face or over the phone often bear the brunt of problems, frustrations and aggression and deal with matters that traditionally weren’t part of a housing provider’s duties.
  9. image-Mental-health-first-aider-training-square-IH.jpg Mental health: Two-day mental health first aider training (England only)

    The Health and Safety Executive’s (HSE) recent recommendation to include ‘mental health trained first aiders’ as part of employers’ first aid needs assessments is welcome news.

  10. image-Neuro-Linguistic-programming-square-IH.jpg Neuro-Linguistic programming – how to be the best in any situation

    Neuro – refers to the mind and how we think. Linguistic – relates to communication and programming. Put simply – the way we collect, store and process information that we get from our 5 senses.

  11. image-Obsessive-compulsive-disorder-square-IH.jpg Obsessive compulsive disorder

    Obsessive compulsive disorder (OCD) is a life-changing diagnosis that can affect many of your service users. The World Health Organisation has named it as one of the ten most disabling conditions when considering loss of earnings and diminished quality of life. It can impact on tenants, their families and in some cases neighbours and housing staff. OCD diagnosis is on the increase and while there is specialist help available via the NHS, many sufferers can take over a decade to admit they may need help.
  12. image-Personality-disorder-square-IH.jpg Personality disorder

    Personality disorder is a very common but misunderstood disorder that many of your service users will be diagnosed with. There are ten different types of personality disorder split into three different groups, and each has its own characteristics and behaviours that need to be understood before they can be effectively managed.
  13. image-Stress-is-all-around-us-square-IH.jpg Stress is all around us – learn how to manage it effectively

    We all experience stress as individuals, teams and organisations. It affects both customers and staff. We all react to it differently.

  14. image-Sustaining-and-managing-a-tenancy-square-IH.jpg Sustaining and managing a tenancy: mental health, mental capacity and hoarding

    Mental health and hoarding are often major contributory factors in people being unable to maintain tenancies. Early identification and support are vital, delivered by housing staff with an awareness of these ever more common, and often difficult to manage conditions.
  15. image-Employee-wellbeing-and-work-life-balance-square-IH.jpg Wellbeing: Employee wellbeing and work life balance

    As awareness of the importance of wellness at work increases, organisations often struggle with how to help their employees look after themselves and how to help them achieve the most appropriate work life balance through flexible working and a range of other wellness initiatives.
  16. image-Wellbeing-at-work-square-IH.jpg Wellbeing at work

    This practical course is aimed at everyone who wants to improve their wellbeing. It will help you to understand how the five essential elements of wellbeing link together, and why wellbeing at work is critical.