Duration
Half-day
Location
Live virtual
Availability
Good
Suitable for: All What does this mean?
Up to one in five working age adults have a disability (DWP Family Resources Survey). You are likely to work with a colleague who is deaf or disabled. Are you ready to create a truly inclusive and supportive workplace?
Our dynamic course is tailored to your deaf/disabled colleague across 4 themes:
- Build Empathy – Gain valuable insights into the unique challenges and strengths of your colleague
- Effective Communication – Discover practical strategies to communicate respectfully and supportively, fostering stronger connections
- Adaptability and Accommodations – Equip yourself with the knowledge to provide reasonable accommodations, making the workplace accessible
- Embrace Diversity – Champion diversity, promote inclusivity, and unlock their potential.
Don’t miss this opportunity in a safe space to learn how to thrive together. Take the first step towards a more compassionate and inclusive team.
-
Read more
The aim of the training is to support you to:
- Be fair, accessible and inclusive in all aspects of work with your deaf/disabled colleagues.
- Understand legal requirements and organisational responsibilities when working with deaf/disabled colleagues.
What will you learn?
- Introduction and statistics re disability in the workplace
- Theories about disabilities
- Individual needs and preferences
- Law, policy and practice
- Potential issues at work – you and them
- Reasonable Adjustments and Inclusion.
This is a bespoke session and will be tailored to meet the needs of the individuals. Additional skills training on communication, guiding, describing etc can be incorporated for the team as required.
Who should attend?
- Managers and colleagues of deaf/disabled colleagues
-
Our trainer
Julie Ryder
In December 1991, I was an ACIB certified banker with nothing in the way of me and a successful career. The month is significant as it marked the start of a journey from normal hearing to profound deafness. Life would never be the same again.
The hearing aids were my first issue – ugly, uncomfortable and noticeable. Once my hearing deteriorated to a moderate loss, I began to miss out on conversation, responding incorrectly to other people and 2nd guessing what had been said. Enjoyment from music and socialising started to ebb away. Severe deafness brought a whole new set of problems, particularly at work, resulting in a significantly downgraded job role. My self confidence was dive bombing as quickly as my hearing. The final straw came once I was unable to hear even my own voice. Profound deafness had cut me off from others and I’d lost myself too.
With deafness now a permanent feature of my life, I had 2 options: give up or carry on. I started learning British Sign Language and then decided to learn to lip read too. With encouragement from Matt, my husband, I trained as a volunteer deaf awareness tutor with the UK charity ‘Hearing Concern’. This experience formed the precursor to the work we do today. The biggest breakthrough came in 2002 when I received a Cochlear Implant (CI) on my left side. For the first time in 11 years, I had stability. It was time to start living.
I felt energised and wanted to use my experiences positively. It was clear that employers and service providers needed more skills, knowledge and confidence to include deaf people (and other marginalised people too). Since 2002 I’ve been prolific in researching, developing and delivering training and whether the driver for the training is law or business, it’s important to me that people are at the heart of it.
-
Price and booking
Do you already have an account with us? Sign InLog in if you already have an account with us.
If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.
-
Cancellations and substitutions
If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.
Dates
We can bring this course to you.
If you have five or more staff interested our
in-house training offers great value for money.
Complete the form below and we’ll be in touch.
We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.