duration

Duration

duration

Location
In-house

duration

Availability
Good

Suitable for:       All What does this mean?

One in four people experience a mental health problem each year (Mind.org.uk).

Training equips staff with the knowledge and skills to recognise signs of mental health issues, respond empathetically, and offer appropriate support. A supportive and inclusive environment can significantly impact:

  • Your customers’ ability to maintain their tenancy and engage effectively with the housing service.
  • Your colleagues ability to maintain their own wellbeing and effectiveness at work.

The training supports all employees in managing stress levels when dealing with challenging situations. It promotes a compassionate workplace culture that encourages open communication and understanding.

Be a champion of change—prioritise mental wellness and gain invaluable insights to enhance your own mental health and that of those around you.

  • Read more

    The aim of the training is to support you to:

    • Understand key aspects of mental health and wellbeing
    • Know your role in effectively supporting yourself and others
    • Be confident talking about mental health.

    What will you learn?

    • Introduction to mental health
    • Mental Health Continuum
    • Increasing knowledge in 4 areas of mental health:
      • Stress – what we do with it.
      • Illness – overview of depression / anxiety / psychosis.
      • Stigma – what to say and not to say.
      • Wellbeing – How to build your wellbeing using ‘5 ways to wellbeing’.

    Who should attend?

    • Everyone in your organisation.
  • Our trainer

    Julie Ryder

    In December 1991, I was an ACIB certified banker with nothing in the way of me and a successful career. The month is significant as it marked the start of a journey from normal hearing to profound deafness. Life would never be the same again.

    The hearing aids were my first issue – ugly, uncomfortable and noticeable. Once my hearing deteriorated to a moderate loss, I began to miss out on conversation, responding incorrectly to other people and 2nd guessing what had been said. Enjoyment from music and socialising started to ebb away. Severe deafness brought a whole new set of problems, particularly at work, resulting in a significantly downgraded job role. My self confidence was dive bombing as quickly as my hearing. The final straw came once I was unable to hear even my own voice. Profound deafness had cut me off from others and I’d lost myself too.

    With deafness now a permanent feature of my life, I had 2 options: give up or carry on. I started learning British Sign Language and then decided to learn to lip read too. With encouragement from Matt, my husband, I trained as a volunteer deaf awareness tutor with the UK charity ‘Hearing Concern’. This experience formed the precursor to the work we do today. The biggest breakthrough came in 2002 when I received a Cochlear Implant (CI) on my left side. For the first time in 11 years, I had stability. It was time to start living.

    I felt energised and wanted to use my experiences positively. It was clear that employers and service providers needed more skills, knowledge and confidence to include deaf people (and other marginalised people too). Since 2002 I’ve been prolific in researching, developing and delivering training and whether the driver for the training is law or business, it’s important to me that people are at the heart of it.

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.