duration

Duration
1 Day

duration

Location
In-house

duration

Availability
Good

Suitable for:       All What does this mean?

There are challenging times ahead. The cost-of-living crisis will put tenants under unprecedented financial pressures. Income teams need to act now to ensure they are up-to-date with the latest changes and practise on rent arrears and possession proceedings. Any action taken must be shown to be both “reasonable” and “proportionate”.

During this interactive training delegates will work on real life case studies providing an engaging and effective learning experience. They will leave feeling more empowered and confident in their understanding of rent arrears and possession proceedings and attending court.

This course is designed especially for staff who take, are involved in or need to know about rent/income possession action and all the practical steps involved. It is ideal as a refresher and for staff new in post.

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    What will be covered?

    • Legal framework for arrears recovery
    • Communicating with residents
    • Compliance with pre-action protocol
    • Impact of breathing space
    • How to draft the notice seeking possession for arrears
    • Understanding possession grounds for arrears
    • DIY; drafting the claim for court and witness statement
    • Top tips for attending court hearings
    • Dealing with a suspension of warrant hearing
    • Dealing with vulnerable tenants in arrears
    • Dealing with disrepair counterclaim tips
    • How to comply with the Equality Act and mental health defences raised
    • Three real life case studies.

    Aimed at those officers, team leaders and officers with income management/rent revenue protection responsibilities and those officers who attend Court.

  • Our trainer

    Mel Cant trained as a Barrister and came to the Bar in 2000. She doesn’t practice independently, choosing to work in the Social Housing Sector which she has done now for over 25 years.

    She covers all aspects of social housing law from housing advice, homelessness, allocations, lettings, tenancy and leasehold management, antisocial behaviour, asset management and disrepair.

    She undertakes homelessness reviews for nine local authorities and also undertakes training and consultancy providing practical solutions to legal issues within the sector.

    Her favourite feedback ever is “Everyone needs a Mel on speed dial!”

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we'll be in touch.