Members only

What will delegates learn?

• How to identify hate crime and people at risk
• Best practice in dealing effectively with complaints
• Investigation and interview techniques
• How the law works and how to apply it
• Effective case management
• Supporting victims and witnesses.

Who should attend?

All staff and managers involved in dealing with hate crime including specialist practitioners, housing officers, team leaders, ASB officers, ASB and housing managers.

Tahira Hussain (MBPsS), has extensive experience working in the statutory and voluntary sector. She had a 22-year career in social work, mental health, community development and housing. Having worked in the social housing sector as part of an equality and diversity unit, Tahira has a successful track record in consultancy, training and project management. She is a graduate member of British Psychological Society (BPS) and the British Association for Behavioural and Cognitive Psychotherapies (BABCP). She has worked as a mental health professional practitioner for a number of NHS Trusts nationally and is a private therapist providing assessment and treatment services to individuals, legal firms, schools and corporations. She is a qualified trainer on safeguarding, professional boundaries, equalities, stress management and personal development. As a freelance consultant her clients include local authorities, the education, health and housing sector nationwide.