Duration
2.5 hours
Location
In-house
Availability
Good
Suitable for: RI What does this mean?
There are many ways Universal Credit could be tweaked, but that fact is that it is here to stay. So completing the transition makes sense. But getting the ‘reluctant’ and the ‘losers’ safely across was always going to be one of UC’s biggest challenges.
This course covers the information tenants, and people supporting them, need to know to help them transition smoothly.
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Delegates will learn:
- Switching from other benefits to UC
- Which change in circumstances trigger a claim to UC
- Who can make a new claim to a legacy benefit
- Run-on support during transition
- Lived UC experiences – the Top 10 things people wished they’d known in advance.
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Our trainer
Alison Markantonis is an experienced welfare benefits, financial capability and employment skills practitioner, who has worked successfully in the affordable housing and benefits sector for the last 27 years. She has worked with many housing and support organisations and brings her extensive experience to specialise in demystifying the benefits system, money management and employability skills training for both frontline staff and tenants. Her approach is participative and interactive, using case studies and her own experience to take the complex, and make it not only simple, but also applicable.
We can bring this course to you.
If you have five or more staff interested our
in-house training offers great value for money.
Complete the form below and we’ll be in touch.