Duration
Half-day
Location
Live virtual
Availability
Good
Suitable for: All What does this mean?
This course looks at the 5 aspects of Emotional Intelligence (EQ) and how they are relevant in the workplace both face to face and in hybrid/remote teams. We explore the 5 aspects of EQ and how they apply to us. And those we interact with.
The first aspect of EQ: self-awareness
EQ is a fundamental skill of any inspirational leader. Without EQ you will be unable to get the best out of yourself, or your team, or operate at your most effective. By the end of this masterclass you will know the five elements of EQ, you will know where you are in relation to mastering the first component and you will be able to apply it to remote working as well as face to face working.
The second aspect of EQ: self-regulation
Self regulation is the ability to control or redirect disruptive impulses and moods, the propensity to suspend judgement – to think before acting. By the end of this course you will understand what is meant by self regulation, you will be able to regulate yourself more and you will have a greater understanding of how to improve in this vital skill area.
The third aspect of EQ: motivation
If there is one trait virtually all effective leaders have, it is motivation. They are driven to achieve beyond expectations – their own and everyone else’s. Motivation is a passion to work for reasons that go beyond money or status. It’s a strong drive to achieve. It’s optimism, even in the face of failure. It’s commitment and perseverance. This course will look at strategies to maintain high motivation and how to increase the motivation of those around you.
The fourth aspect of EQ: empathy
By the end of this course you will understand a lot more about empathy and how it ties into the other aspects of EQ. You will feel more able to use your empathy to get great results in person and when dealing remotely with people.
The fifth aspect of EQ: social skill
The first three components of emotional intelligence are self-management skills. The last two, empathy and social skills concern a person’s ability to manage relationships with others. Social skill is not as simple as it sounds. It is often thought that social skill is just being friendly, but it is more like friendliness with a purpose: moving people in the direction you desire. By the end of this course you will be more aware of the power of social skill in the work place and more able to use social skills to your advantage and that of everyone else.
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What delegates will take away:
- A deeper understanding of their own reactions and how to prevent them causing negativity to those around them
- A deeper understanding of how others respond psychologically to situations
- Techniques to improve self awareness
- Techniques to be able to control our emotional responses
- Techniques to be able to control others’ emotional responses
- Techniques to build trust quickly and deepen our understanding of those around us
- Techniques to increase motivation or tackle lack of motivation in ourselves and others.
Who’s it for?
Any one at all.
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Our trainer
Simon Thomas’s passion for Learning and Development comes from the satisfaction of making a difference. Helping people to be at their best in work, (and life), fuels his quest to facilitate the most game-changing learning interventions possible.
His career spans 16 years as a senior leader within Asda/Wal-Mart, progressing through a broad range of senior operational, strategic and commercial positions within the Head Office. Throughout his career Simon has always been deeply involved with developing talent through coaching, mentoring, recruitment and delivering leadership skills programmes. As you might expect from his background, Simon is supremely customer-focused, and always goes the extra mile to deliver memorable learning experiences. His personal learning journey has earned him a CIPD Level 7 accreditation in Learning & Development, Certificates in Stress Management, NLP and Coaching (CMI Level7), accredited practitioner for both the Lumina Spark psychometric model and the Heartstyles Life Indicator – plus he’s a qualified Hypnotherapist and Mental Health First Aider.
Simon has delivered a broad spectrum of training across all Government Departments such as the Royal Air Force, HM Prison Service and the Dept of Work & Pensions, where he brought learning to life for senior Civil Servants. He also facilitates experiential leadership and wellbeing programmes for organisations and private clients in the UK and around the world. The range of people Simon supports is broad, from professional cyclists wanting to develop their mindset, to global leadership teams aiming to develop cross-cultural impact.
As part of a hand-picked Associate training team, he has worked for the past 5 years across Europe and Middle East for Lexus Europe on their Luxury Brand & Customer Experience programme. Simon has a secret passion for both history, and creating experiences that move people, and so it is no surprise that he specializes in bringing Lexus stories to life, enabling retailer teams to connect on a more emotional level with customers, and maximise brand value.
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Price and booking
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If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.
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Cancellations and substitutions
If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.
Dates
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We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.