Duration
Half-day
Location
Live virtual
Availability
Good
Suitable for: RI What does this mean?
This workshop is for those who want to help tenants focus on preventing debt from occurring rather than responding to debt when it reaches a crisis situation like rent arrears or eviction.
By adopting a person-centred approach and having clear steps to identify and respond to risk, and the tools to do this.
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Read more
Use the trigger points as an opportunity to proactively engage with residents at risk of debt and homelessness, supporting them to sustain their tenancy and have stability.
You will learn:
- Debt do’s and don’ts
- Money advice online
- Last resorts
- How to talk to children about a tight budget
- Advice on how to reduce benefit deductions
- Adopting a person-centred approach
- Trigger points to have conversations with tenants.
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Our trainer
Alison Markantonis is an experienced welfare benefits, financial capability and employment skills practitioner, who has worked successfully in the affordable housing and benefits sector for the last 27 years. She has worked with many housing and support organisations and brings her extensive experience to specialise in demystifying the benefits system, money management and employability skills training for both frontline staff and tenants. Her approach is participative and interactive, using case studies and her own experience to take the complex, and make it not only simple, but also applicable.
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Price and booking
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If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.
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Cancellations and substitutions
If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.
Dates
We can bring this course to you.
If you have five or more staff interested our
in-house training offers great value for money.
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We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.