Members only

Effective presenting and communicating isn’t always easy; so this workshop will build your confidence by focusing on:

Presentations 

• Organisation, planning and preparation
• Delivery techniques and tips
• Engaging your audience
• Harnessing your style
• Presentations as a tool.

Communication 

• Focus on your communication style
• Understanding how your style is received
• Active listening and ‘killer’ questions
• The power of non-verbal communication
• Language as a tool.

Who will benefit from this course? 

• Housing officers
• Senior housing officers
• Team leaders
• Heads of service.

Jo Carr works as an independent leadership and management coach, trainer and consultant in the health, social care and social housing sectors. Before 2013, Jo spent 25 years in management roles in social housing and the voluntary sector.

Jo is a lifelong learning qualified trainer, and an ILM qualified management and mentoring coach, and she also has a flair for bringing her learning and perspective from her background to help her clients find solutions for their pressure points.

Jo uses a flexible and eclectic mix of products and models in her work, from NLP to Situational leadership – with the focus on the client audience developing their ability through increased confidence and capacity. She is also an accredited Belbin team roles facilitator. Jo is a very skilled communicator, with an intuitive approach to working with her audience – and this is borne out in her range of delivery methods as a coach and trainer.