duration

Duration
Half-day

duration

Location
In-house

duration

Availability
Good

Suitable for:       All What does this mean?

Landlords are required to process Right to Buy and Right to Acquire applications correctly and within set time limits. There may be penalties to pay if this isn’t done.

This practical course will take you through the process including all the common pitfalls – from initial enquiry to final completion. Get up to speed with the latest best practice.

  • Read more

    This course will cover: 

    • Elibility of tenants for both the RTB and the RTA — the criteria
    • Eligibility of the property for both the RTB and the RTA.

    And for both schemes where the approach is identical:

    • Tenancy checks for fraud
    • Money laundering
    • The process including timescales
      • Structural surveys
      • Instructing valuers
      • Cost floor calculation
      • Calculating the service charge for flats or houses
      • The importance of the lease plan/boundaries
      • The offer -S125 Notice
      • Dealing with disputes of valuation
      • Drafting the lease/freehold transfer
      • Instructing solicitors
    • Penalties for delays
    • Process on completion — updating database
    • Post sale administration — on re-sale/assignment
    • Role of the Right to Buy agency.

    What you will learn? 

    The course will cover everything you need to know to effectively take an application through from enquiry to completion:

    • Governing rules, requirements and legislation
    • Effectively managing the process
    • Impact of case law
    • Common pitfalls and how to avoid them
    • Dealing with challenges and complaints
    • Latest best practice.

    Who should attend? 

    All staff involved in and with responsibility for the RTB and RTA processes. Ideal for staff new to their roles as well as a refresher. Suitable for both housing association and local authority staff.

  • Our trainer

    Jackie Dickins has been an HQN Associate since 2001 and is a lead consultant for HQN’s Leasehold Network. Prior to this she held positions at a London borough and two large housing associations based in London, where she was responsible for leasehold management and promoting work in the field of low-cost home ownership initiatives. Jackie undertakes many of HQN’s service reviews and service improvement work on leaseholder and home ownership. She has also worked in interim positions with a number of local authorities, arm’s length management organisations and housing associations as head of home ownership/home ownership manager.

    Jackie also runs pre-exam workshops at associate and member level for the Institute of Residential Property Managers (IRPM) and is delivering training for apprentices seeking associate membership of the IRPM.

  • Testimonials

    • Jackie’s subject knowledge was excellent from both a homeownership and legal perspective. We were given ample opportunity to ask questions and I felt that Jackie’s teaching was appropriate for both beginners and those more experienced.

      Places for People Homes Limited

    • Jackie’s courses are always great and there was great interaction from the other participants.

      Winchester City Council

    • Being new to my role I found all of it very useful.

      LiveWest Homes Ltd

    • Was a really good refresher and nice to go through as I am about to expand our team to ensure we are doing everything correctly.

      Somerset Council

    • The information was well presented and covered all aspect required.

      Leeds Federated Housing Association

    • Jackie was great, very interactive and interesting session! Overall, was really impressed with the training – thank you!

      Trident Group Housing Association

    • I used this training course as a bit of a refresher. There were one or two things that we need to update which were highlighted in the course. It was excellent for both myself who has been doing it for a few years now and for the people who were on the course who have only just started. Thank you!

      Acis Group

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we'll be in touch.