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Advanced hoarding – working with hoarders

  • Type Public training - virtual
  • Venue Virtual training
  • Start 08 Oct 2020 09:30
  • End 08 Oct 2020 15:00


Advanced hoarding

Working with hoarders can be very challenging. It’s a very complex subject that in many cases cannot be successfully dealt with by housing staff alone, since there are almost always other factors to consider, such as mental health and capacity issues, substance misuse, safeguarding and animal welfare. Services need staff with an awareness of these factors, and a knowledge of how to successfully involve and then liaise with specialists.

This course has been designed either as a follow-up to HQN’s OCD and hoarding training or for workers who already have experience of working with hoarders. The course will explore the theoretical aspect of hoarding in more detail, including up-to-date research and psychological theory, before spending time exploring Diogenes Syndrome and animal hoarders. Mental capacity is becoming ever more relevant in housing and this will be explored, as will the court of protection, power of attorney and adults at risk considerations. In order for a team or indeed an organisation to work effectively with hoarders there must be a policy, strategy and a set of guidelines. Consistency and joint working is imperative and these will all be explored on the day.

This course will:

  • Build upon knowledge gained from HQN’s OCD and hoarding course or practice experience
  • Explore hoarding in detail, including research findings
  • Explore animal hoarding
  • Explore Diogenes Syndrome/personality disorder in detail
  • Explore the Mental Capacity Act 2005, including practising capacity testing and exploring the court of protection
  • Explore legal aspects of hoarding, including case law
  • Practise using the relevant paperwork to use with hoarders, including the process of developing a policy and procedure for hoarding
  • Explore other useful techniques.

Who should attend?

Intermediate   Advanced

All housing and care and support staff will benefit from this course as hoarding is so prevalent and has such an impact on clients and services alike.

Our trainer

Danny McGowan BSC, MSC has been involved in supporting people with complex needs for over 20 years. He has developed experience in many specialist areas, such as working with hoarders and those with a dual diagnosis and is a qualified CBT therapist and Life Coach. He has been delivering training for the housing sector for over a decade and has many years’ experience of developing client/customer involvement and peer mentoring schemes.

Danny uses a combination of his years of experience, current good practice guidelines and research evidence to deliver the topics he trains. He uses a holistic interactive training style that provides delegates with real skills and information, which they are then able to apply back in the workplace and beyond. He has delivered training and provided consultancy to numerous organisations during his career. Notable clients include the Department of Health, Department of Work and Pensions and the Home Office as well as housing organisations across the UK.

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Further information

Price per delegate

1 delegate: £275.00 *
2 delegates: £250.00 *
3+: £225.00 *

Members of any HQN network:
1 delegate: £250.00 *
2 delegates: £225.00 *
3+: £200.00 *

* Please note that all prices are subject to standard VAT. 


Key to who should attend:




Suitable for staff of all levels


This course will be particularly relevant to members of:

Housing Management Network
The Housing Management Network

Residents Network
The Residents' Network


Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.


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