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Below is a full list of all of our upcoming training.
Jump to each month by using the links below.

January | February | March

December

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 8 & 9 December 2021 – Live virtual training

Fire safety toolbox – session five: Fire safety on construction sites – 9 December 2021 – Live virtual training – SOLD OUT!

S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 13 December 2021 – Live virtual training

The Social Housing White Paper: Training for engaged residents and staff – 13 December 2021 – Live virtual training

Anti money laundering – 14 December 2021 – Live virtual training

How to effectively tackle anti-social behaviour (ASB) – 14 December 2021 – Live virtual training

Safeguarding children and adults at risk – 14 December 2021 – Live virtual training

Setting service charges and maximising income – a practical workshop – 15 December 2021 – Live virtual training

Unlocking construction – basic techniques for non-technical staff – 15 December 2021 – Live virtual training

Tenancy management – the essential guide for housing officers – 15 December 2021 – Live virtual training – SOLD OUT! 

Condensation, damp and mould for non-technical officers – 16 December 2021 – Live virtual training

Introduction to social housing – 16 December 2021 – Live virtual training – SOLD OUT!

Managing for the first time – team leader and managers – 16 December 2021 – Live virtual training – SOLD OUT!

Unconscious bias – awareness programme – 16 December 2021 – Live virtual training

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January

Communal area and block inspections – what you need to know – 6 January 2022 – Live virtual training

Introduction to social housing – 11 January 2022 – Live virtual training

Shared ownership - Background to SO, development, sales and management  – 11 & 12 January 2022 – Live virtual training

Building safety – getting ahead of the game – 12 January 2022 – Live virtual training

First steps into management – sink or swim! – 12 January 2022 – Live virtual training

Managing conflict, confrontation and challenging behaviour – 12 January 2022 – Live virtual training

Customer journey mapping workshop – 13 January 2022 – Live virtual training – SOLD OUT!

Financially vulnerable – 13 January 2022 – Live virtual training

Managing for the first time – team leader and managers – 13 January 2022 – Live virtual training

Project management bootcamp – how to deliver a successful project – 18 January 2022 – Live virtual training

S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 18 January 2022 – Live virtual training

Professional boundaries – 18 January 2022 – Live virtual training

Homes (Fitness for Human Habitation) Act 2018 and housing disrepair – 18 January 2022 – Live virtual training

Developing your confidence – helping you to succeed – 19 January 2022 – Live virtual training

Condensation, damp and mould – causes, cures and the courts  – 20 January 2022 – Live virtual training

How possession proceedings work in the county court – 20 January 2022 – Live virtual training

Universal Credit – what you need to know now – 20 January 2022 – Live virtual training

Motivating teams – find the spark – 20 January 2022 – Live virtual training

Sustaining and managing a tenancy: mental health, mental capacity and hoarding – 26 January 2022 – Live virtual training

Where strategy meets projects – how to bridge the gap – 26 January 2022 – Live virtual training

MIST 2022… Maximising Income, Sustaining Tenancies – 26 & 27 January 2022 – Live virtual training

How to develop from manager to leader – 27 January 2022 – Live virtual training

Making scrutiny work – workshop for involved residents and resident involvement staff – 27 January 2022 – Live virtual training

Property and site inspection for non-technical staff – 27 January 2022 – Live virtual training

Communication skills masterclass – 28 January 2022 – Live virtual training

Leading strategically to develop a high performing culture – 28 January 2022 – Live virtual training

Introduction to leases and recovery of service charges – 28 January 2022 – Live virtual training

Tenancy management – the essential guide for housing officers – 28 January 2022 – Live virtual training

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February

If not now, when? – Procrastination and other time-wasters – 1 February 2022 – Live virtual training

Become an exceptional project manager – two-day course – 2 & 15 February 2022 – Live virtual training

Getting your Equality Impact Assessment right – 2 February 2022 – Live virtual training

How to bring out the best in your hybrid team – 2 February 2022 – Live virtual training

Unlocking construction – basic techniques for non-technical staff – 2 February 2022 – Live virtual training

Making your leasehold service work for you – 3 February 2022 – Live virtual training

Tenancy fraud – 3 February 2022 – Live virtual training

Right to Buy and Right to Acquire – 8 February 2022 – Live virtual training

Writing better reports – 8 February 2022 – Live virtual training

Condensation, damp and mould for non-technical officers – 9 February 2022 – Live virtual training

Universal Credit in action: Taking it to the next level – 9 February 2022 – Live virtual training

Plan, prioritise, adapt – 10 February 2022 – Live virtual training

How to effectively tackle anti-social behaviour (ASB) – 10 February 2022 – Live virtual training

Domestic abuse awareness – looking behind closed doors – 10 February 2022 – Live virtual training

Off to a flyer 2022 – Launching and sustaining successful tenancies – 11 February 2022 – Live virtual training

RIDDOR 2013 (including Covid-19 reporting) – 14 February 2022 – Live virtual training

Team leader and manager refresher – 15 February 2022 – Live virtual training

Asset management masterclass – 15 February 2022 – Live virtual training

Negotiation skills workshop – 15 & 16 February 2022 – Live virtual training

Working effectively with hoarders – 16 February 2022 – Live virtual training

Tenancies and licences – 16 February 2022 – Live virtual training

Repairs diagnostic questioning – a masterclass for non-technical housing officers  – 17 February 2022 – Live virtual training

Setting service charges and maximising income – a practical workshop – 17 February 2022 – Live virtual training

Values into action – High quality written responses to complaints – 17 February 2022 – Live virtual training

Fire safety for Responsible Persons (IFSM Accredited) (England and Wales) – 21 February 2022 – Live virtual training

Collecting with care 2022 – Mental health, housing income and rent arrears  – 22 February 2022 – Live virtual training

Excellence in procurement and contract management – 22 February 2022 – Live virtual training

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 23 & 24 February 2022 – Live virtual training

Dealing with mental health issues, substance abuse, suicidal and challenging behaviour – face to face and over the phone – 24 February 2022 – Live virtual training

Case preparation and preparing for court – 24 February 2022 – Live virtual training

Introduction to housing management – 24 February 2022 – Live virtual training

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March

Housing management law update – 1 March 2022 – Live virtual training

Gone but not forgotten – managing former tenant debt – 1 & 2 March 2022 – Live virtual training

First steps into management – sink or swim! – 2 March 2022 – Live virtual training

Common building defects and failures for technical and non-technical staff – 2 March 2022 – Live virtual training

Building safety – getting ahead of the game – 3 March 2022 – Live virtual training

Safeguarding children and adults at risk – 3 March 2022 – Live virtual training

How to run brilliant and inclusive virtual meetings – 7 March 2022 – Live virtual training

Communal area and block inspections – what you need to know – 8 March 2022 – Live virtual training

Shared ownership - Background to SO, development, sales and management – 8 & 9 March 2022 – Live virtual training

Advanced hoarding – working with hoarders – 9 March 2022 – Live virtual training

Customer journey mapping workshop – 9 March 2022 – Live virtual training

Assertiveness – the art of communicating what you want – 9 March 2022 – Live virtual training

Project management bootcamp – how to deliver a successful project – 10 March 2022 – Live virtual training

How possession proceedings work in the county court – 10 March 2022 – Live virtual training

Introduction to social housing – 10 March 2022 – Live virtual training

Managing for the first time – team leader and managers – 10 March 2022 – Live virtual training

Women developing in work – 15 March 2022 – Live virtual training

Financially vulnerable – 15 March 2022 – Live virtual training

The Social Housing White Paper: Training for engaged residents and staff – 15 March 2022 – Live virtual training

Introduction to social housing law – 16 March 2022 – Live virtual training

Anti money laundering – 16 March 2022 – Live virtual training

Property and site inspection for non-technical staff – 16 March 2022 – Live virtual training

Motivating teams – find the spark – 16 March 2022 – Live virtual training

S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 17 March 2022 – Live virtual training

Solutions for tricky housing management issues – 17 March 2022 – Live virtual training

Motivational interviewing – 22 March 2022 – Live virtual training

Condensation, damp and mould – causes, cures and the courts – 23 March 2022 – Live virtual training

Unconscious bias – awareness programme – 24 March 2022 – Live virtual training

Void repairs masterclass – avoid empty promises – 24 March 2022 – Live virtual training

The basics of plumbing, waste and drainage for non-technical staff – 29 March 2022 – Live virtual training

Introduction to leases and recovery of service charges – 29 March 2022 – Live virtual training

Homes (Fitness for Human Habitation) Act 2018 and housing disrepair – 30 March 2022 – Live virtual training

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April

An introduction to HHSRS and housing standards – 27 April 2022 – Live virtual training

In-house footer

Did you know that all our training courses can be run in-house? Train up to 16 people for one price and make your training budget go further.
We also offer bespoke training to suit your requirements. For more information, please email Anna Pattison at anna.pattison@hqnetwork.co.uk