View all public training

April

Introduction to housing management – 15 April 2021 – Live virtual training

Making scrutiny work – workshop for involved residents and resident involvement staff – 20 April 2021 – Live virtual training – SOLD OUT!

Managing for the first time – team leader and managers – 20 April 2021 – Live virtual training

Setting service charges and maximising income – a practical workshop – 20 April 2021 – Live virtual training – SOLD OUT!

Anti money laundering – 21 April 2021 – Live virtual training

Fire safety for Responsible Persons (IFSM Accredited) (England and Wales) – 22 April 2021 – Live virtual training

Unlocking construction – basic techniques for non-technical staff – 22 April 2021 – Live virtual training

MIST 2021… Maximising Income, Sustaining Tenancies – 22 & 23 April 2021 – Live virtual training

Homes (Fitness for Human Habitation) Act 2018 and housing disrepair – 27 April 2021 – Live virtual training

Shared ownership – 27 April 2021 – Live virtual training

The new Debt Respite Scheme for housing providers – 27 April 2021 – Live virtual training – SOLD OUT!

How to effectively tackle anti-social behaviour (ASB) – 28 April 2021 – Live virtual training – SOLD OUT!

Property and site inspection for non-technical staff – 28 April 2021 – Live virtual training – SOLD OUT!

The new Debt Respite Scheme for housing providers – 29 April 2021 – Live virtual training – SOLD OUT!

 

May

The new Debt Respite Scheme for housing providers – 4 May 2021 – Live virtual training – SOLD OUT!

How possession proceedings work in the county court – 4 May 2021 – Live virtual training – SOLD OUT!

Condensation, damp and mould – causes, cures and the courts – 5 May 2021 – Live virtual training

Calmness = Effectiveness: 5 steps to a stress-free effective work style – 6 May 2021 – Live virtual training

Repairs diagnostic questioning – a masterclass for non-technical housing officers – 6 May 2021 – Live virtual training

The essentials of housing association finance – for non-finance experts and those new to the sector – 6 May 2021 – Live virtual training

How to run brilliant and inclusive virtual meetings – 7 May 2021 – Live virtual training

Fire safety toolbox – session one: Fire safety awareness – 10 May 2021 – Live virtual training

Right to Buy and Right to Acquire – 10 May 2021 – Live virtual training

Solutions for tricky housing management issues – 11 May 2021 – Live virtual training

The new Debt Respite Scheme for housing providers – 11 May 2021 – Live virtual training

Common building defects and failures for technical and non-technical staff – 12 May 2021 – Live virtual training

Excellence in procurement and contract management – 12 May 2021 – Live virtual training

How to brilliantly manage remote teams – 13 May 2021 – Live virtual training

Universal Credit – what you need to know now – 13 May 2021 – Live virtual training

Introduction to social housing – 14 May 2021 – Live virtual training

Fire safety toolbox – session two: Fire doors – 17 May 2021 – Live virtual training

The new Debt Respite Scheme for housing providers – 17 May 2021 – Live virtual training

Communal area and block inspections – what you need to know – 18 May 2021 – Live virtual training

Developing your confidence – helping you to succeed – 18 May 2021 – Live virtual training

Introduction to social housing law – 19 May 2021 – Live virtual training

Where strategy meets projects – how to bridge the gap – 19 May 2021 – Live virtual training

The Expectations Conversation – 20 May 2021 – Live virtual training

Advanced hoarding – working with hoarders – 21 May 2021 – Live virtual training

Fire safety toolbox – session three: Fire stopping and compartmentation – 24 May 2021 – Live virtual training

Leadership at every level – how to be influential – 25 May 2021 – Live virtual training

The new Debt Respite Scheme for housing providers – 25 May 2021 – Live virtual training

Void repairs masterclass – avoid empty promises – 25 May 2021 – Live virtual training

Introduction to leases and recovery of service charges – 26 May 2021 – Live virtual training

Introduction to plumbing, waste and drainage – 26 May 2021 – Live virtual training

Dealing with mental health issues, substance abuse, suicidal and challenging behaviour – face to face and over the phone – 27 May 2021 – Live virtual training

The Social Housing White Paper: Training for board members and executive teams – 27 May 2021 – Live virtual training

 

June

Making your leasehold service work for you – 1 June 2021 – Live virtual training

Advanced housing finance – for non-finance experts and those new to the sector – 2 June 2021 – Live virtual training

Lone working and home visits – keeping employees safe (updated for Covid-19) – 2 June 2021 – Live virtual training

Sustaining and managing a tenancy: mental health, mental capacity and hoarding – 2 June 2021 – Live virtual training

S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 3 June 2021 – Live virtual training

The new Debt Respite Scheme for housing providers – 3 June 2021 – Live virtual training – SOLD OUT!

Fire safety toolbox – session four: Fire safety equipment – 7 June 2021 – Live virtual training

Project management bootcamp – how to deliver a successful project – 8 June 2021 – Live virtual training

Tenancy fraud – 8 June 2021 – Live virtual training

Unlocking construction – basic techniques for non-technical staff – 8 June 2021 – Live virtual training

High performance teams – 9 June 2021 – Live virtual training

Women developing in work – 9 June 2021 – Live virtual training

Asset management masterclass – 10 June 2021 – Live virtual training

Universal Credit in action: Taking it to the next level – 10 June 2021 – Live virtual training

Fire safety toolbox – session five: Fire safety on construction sites – 14 June 2021 – Live virtual training

Introduction to social housing – 14 June 2021 – Live virtual training

Homes (Fitness for Human Habitation) Act 2018 and housing disrepair – 15 June 2021 – Live virtual training

Measuring the value of resident involvement – 15 June 2021 – Live virtual training

RIDDOR 2013 (including Covid-19 reporting) – 15 June 2021 – Live virtual training

Team leader and manager refresher – 15 June 2021 – Live virtual training

Engaging and motivating your remote project team – 16 June 2021 – Live virtual training

Setting service charges and maximising income – a practical workshop – 16 June 2021 – Live virtual training

Making scrutiny work – workshop for involved residents and resident involvement staff – 22 June 2021 – Live virtual training

Maintaining positivity – 23 June 2021 – Live virtual training

Tenancy management – the essential guide for housing officers – 24 June 2021 – Live virtual training

How to run brilliant and inclusive virtual meetings – 24 June 2021 – Live virtual training

Collecting with care 2021 – Mental health, housing income and rent arrears – 29 June 2021 – Live virtual training

People skills for project managers – 29 June 2021 – Live virtual training

Property and site inspection for non-technical staff – 29 June 2021 – Live virtual training

Shared ownership – 29 June 2021 – Live virtual training

Working effectively with hoarders – 29 June 2021 – Live virtual training

How to effectively tackle anti-social behaviour (ASB) – 30 June 2021 – Live virtual training

 

July

Introduction to housing management – 1 July 2021 – Live virtual training

Managing for the first time – team leader and managers – 1 July 2021 – Live virtual training

Tenancies and licences – 1 July 2021 – Live virtual training

How to brilliantly manage remote teams – 5 July 2021 – Live virtual training

Value for Money masterclass – 6 July 2021 – Live virtual training

Gone but not forgotten – managing former tenant debt – 6 & 7 July 2021 – Live virtual training

Become an exceptional project manager – two-day course – 6 & 13 July 2021 – Live virtual training

Communication skills masterclass – 7 July 2021 – Live virtual training

Condensation, damp and mould – causes, cures and the courts – 7 July 2021 – Live virtual training

Leading strategically to develop a high performing culture – 8 July 2021 – Live virtual training

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 8 & 9 July 2021 – Live virtual training

Housing management law update – 13 July 2021 – Live virtual training

Managing conflict, confrontation and challenging behaviour – 13 July 2021 – Live virtual training

MIST 2021… Maximising Income, Sustaining Tenancies – 13 & 14 July 2021 – Live virtual training

Repairs diagnostic questioning – a masterclass for non-technical housing officers – 14 July 2021 – Live virtual training

Introduction to social housing – 15 July 2021 – Live virtual training

Introduction to leases and recovery of service charges – 20 July 2021 – Live virtual training

Communal area and block inspections – what you need to know – 22 July 2021 – Live virtual training

Advanced hoarding – working with hoarders – 27 July 2021 – Live virtual training

Anti money laundering – 28 July 2021 – Live virtual training

Solutions for tricky housing management issues – 28 July 2021 – Live virtual training

 

August

Measuring the value of resident involvement – 3 August 2021 – Live virtual training

Universal Credit – what you need to know now – 3 August 2021 – Live virtual training

Sustaining and managing a tenancy: mental health, mental capacity and hoarding – 4 August 2021 – Live virtual training

Excellence in procurement and contract management – 5 August 2021 – Live virtual training

Right to Buy and Right to Acquire – 5 August 2021 – Live virtual training

Introduction to social housing – 10 August 2021 – Live virtual training

Unlocking construction – basic techniques for non-technical staff – 19 August 2021 – Live virtual training

Asset management masterclass – 24 August 2021 – Live virtual training

Developing your confidence – helping you to succeed – 24 August – Live virtual training

Setting service charges and maximising income – a practical workshop – 24 August 2021 – Live virtual training

Working effectively with hoarders – 26 August 2021 – Live virtual training

 

September

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 2 & 3 September 2021 – Live virtual training

Collecting with care 2021 – Mental health, housing income and rent arrears – 7 September 2021 – Live virtual training

Condensation, damp and mould – causes, cures and the courts – 8 September 2021 – Live virtual training

Project management bootcamp – how to deliver a successful project – 8 September 2021 – Live virtual training

Shared ownership – 9 September 2021 – Live virtual training

Dealing with mental health issues, substance abuse, suicidal and challenging behaviour – face to face and over the phone – 13 September 2021 – Live virtual training

Universal Credit in action: Taking it to the next level – 14 September 2021 – Live virtual training

Introduction to leases and recovery of service charges – 15 September 2021 – Live virtual training

Common building defects and failures for technical and non-technical staff – 16 September 2021 – Live virtual training

Advanced hoarding – working with hoarders – 20 September 2021 – Live virtual training

Introduction to social housing – 20 September 2021 – Live virtual training

Team leader and manager refresher – 20 September 2021 – Live virtual training

Void repairs masterclass – avoid empty promises – 22 September 2021 – Live virtual training

Making scrutiny work – workshop for involved residents and resident involvement staff – 28 September 2021 – Live virtual training

S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 28 September 2021 – Live virtual training

 

October

Working effectively with hoarders – 5 October 2021 – Live virtual training

Motivational interviewing – 14 October 2021 – Live virtual training

Managing for the first time – team leader and managers – 19 October 2021 – Live virtual training

Gone but not forgotten – managing former tenant debt – 21 & 22 October 2021 – Live virtual training

MIST 2021… Maximising Income, Sustaining Tenancies – 27 & 28 October 2021 – Live virtual training

 

November

Sustaining and managing a tenancy: mental health, mental capacity and hoarding – 3 November 2021 – Live virtual training

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 4 & 5 November 2021 – Live virtual training

Communication skills masterclass – 9 November 2021 – Live virtual training

Advanced hoarding – working with hoarders – 16 November 2021 – Live virtual training

Managing conflict, confrontation and challenging behaviour – 16 November 2021 – Live virtual training

Collecting with care 2021 – Mental health, housing income and rent arrears – 17 November 2021 – Live virtual training

 

December

Dealing with mental health issues, substance abuse, suicidal and challenging behaviour – face to face and over the phone – 1 December 2021 – Live virtual training

Team leader and manager refresher – 7 December 2021 – Live virtual training

Working effectively with hoarders – 7 December 2021 – Live virtual training

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 8 & 9 December 2021 – Live virtual training

Managing for the first time – team leader and managers – 16 December 2021 – Live virtual training