All public training

View all public training

Below is a full list of all of our upcoming training.
Jump to each month by using the links below.

October | November | December

September

Advanced hoarding – working with hoarders – 20 September 2021 – Live virtual training

Introduction to social housing – 20 September 2021 – Live virtual training – SOLD OUT!

RIDDOR 2013 (including Covid-19 reporting) – 20 September 2021 – Live virtual training

Team leader and manager refresher – 20 September 2021 – Live virtual training

Safeguarding children and adults at risk – 21 September 2021 – Live virtual training

Void repairs masterclass – avoid empty promises – 22 September 2021 – Live virtual training

Customer journey mapping workshop - 22 September 2021 – Live virtual training – SOLD OUT!

How to run brilliant and inclusive virtual meetings – 28 September 2021 – Live virtual training

Making scrutiny work – workshop for involved residents and resident involvement staff – 28 September 2021 – Live virtual training 

S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 28 September 2021 – Live virtual training - SOLD OUT!

First steps into management – sink or swim! – 29 September 2021 – Live virtual training

Homes (Fitness for Human Habitation) Act 2018 and housing disrepair – 29 September 2021 – Live virtual training

Project management bootcamp – how to deliver a successful project – 30 September 2021 – Live virtual training

How possession proceedings work in the county court – 30 September 2021 – Live virtual training

Introduction to leases and recovery of service charges – 30 September 2021 – Live virtual training

Back to the top of the page

 

October

Excellence in procurement and contract management – 5 October 2021 – Live virtual training

Housing management law update – 5 October 2021 – Live virtual training

Where strategy meets projects – how to bridge the gap – 5 October 2021 – Live virtual training

Working effectively with hoarders – 5 October 2021 – Live virtual training

How to effectively tackle anti-social behaviour (ASB) – 6 October 2021 – Live virtual training

Right to Buy and Right to Acquire – 6 October 2021 – Live virtual training

Unlocking construction – basic techniques for non-technical staff – 7 October 2021 – Live virtual training

Values into action – High quality written responses to complaints – 7 October 2021 – Live virtual training

Setting service charges and maximising income – a practical workshop – 11 October 2021 – Live virtual training

Solutions for tricky housing management issues – 12 October 2021 – Live virtual training

Universal Credit (UC) – get and stay up to date with HQN’s Micro Learning – 13 October 2021 – Live virtual training

Universal Credit (UC) – get and stay up to date with HQN’s Micro Learning: Session one  – 13 October 2021 – Live virtual training

Writing better reports – 14 October 2021 – Live virtual training

Fire safety for Responsible Persons (IFSM Accredited) (England and Wales) – 18 October 2021 – Live virtual training

Developing your confidence – helping you to succeed – 19 October 2021 – Live virtual training

Managing for the first time – team leader and managers – 19 October 2021 – Live virtual training

The Social Housing White Paper: Training for engaged residents and staff – 19 October 2021 – Live virtual training

Universal Credit (UC) – get and stay up to date with HQN’s Micro Learning: Session two – 19 October 2021 – Live virtual training 

Shared ownership - Background to SO, development, sales and management  – 19 & 20 October 2021 – Live virtual training

Introduction to social housing – 20 October 2021 – Live virtual training

Project management bootcamp – how to deliver a successful project – 20 October 2021 – Live virtual training

Repairs diagnostic questioning – a masterclass for non-technical housing officers – 20 October 2021 – Live virtual training

Tenancy management – the essential guide for housing officers – 20 October 2021 – Live virtual training

Leading strategically to develop a high performing culture – 21 October 2021 – Live virtual training

Understanding abusive and controlling relationships – 21 October 2021 – Live virtual training

Gone but not forgotten – managing former tenant debt – 21 & 22 October 2021 – Live virtual training

Asset management masterclass – 26 October 2021 – Live virtual training

Universal Credit (UC) – get and stay up to date with HQN’s Micro Learning: Session three – 26 October 2021 – Live virtual training

MIST 2021… Maximising Income, Sustaining Tenancies – 27 & 28 October 2021 – Live virtual training

Construction health and safety for social landlords – Construction (Design and Management) Regulations 2015 – 28 October – Live virtual training

Back to the top of the page

 

November

People skills for project managers – 2 November 2021 – Live virtual training

Tenancy fraud – 2 November 2021 – Live virtual training

Universal Credit (UC) – get and stay up to date with HQN’s Micro Learning: Session four – 2 November 2021 – Live virtual training

Communal area and block inspections – what you need to know – 3 November 2021 – Live virtual training

S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 3 November 2021 – Live virtual training

Sustaining and managing a tenancy: mental health, mental capacity and hoarding – 3 November 2021 – Live virtual training

How possession proceedings work in the county court – 4 November 2021 – Live virtual training

Customer journey mapping workshop – 4 November 2021 – Live virtual training

Void repairs masterclass – avoid empty promises – 4 November 2021 – Live virtual training

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 4 & 5 November 2021 – Live virtual training

Communication skills masterclass – 9 November 2021 – Live virtual training

Making your leasehold service work for you – 9 November 2021 – Live virtual training

Condensation, damp and mould – causes, cures and the courts – 10 November 2021 – Live virtual training

First steps into management – sink or swim! – 10 November 2021 – Live virtual training

Tenancies and licences – 10 November 2021 – Live virtual training

Fire safety toolbox – session one: Fire safety awareness – 11 November 2021 – Live virtual training

How to bring out the best in your hybrid team – 11 November 2021 – Live virtual training

Universal Credit (UC) – get and stay up to date with HQN’s Micro Learning: Session five – 15 November 2021 – Live virtual training

Advanced hoarding – working with hoarders – 16 November 2021 – Live virtual training

Making scrutiny work – workshop for involved residents and resident involvement staff – 16 November 2021 – Live virtual training

Managing conflict, confrontation and challenging behaviour – 16 November 2021 – Live virtual training

Women developing in work – 16 November 2021 – Live virtual training

Working with sex offenders workshop – 16 November 2021 – Live virtual training

Collecting with care 2021 – Mental health, housing income and rent arrears – 17 November 2021 – Live virtual training

Homes (Fitness for Human Habitation) Act 2018 and housing disrepair – 17 November 2021 – Live virtual training

Common building defects and failures for technical and non-technical staff – 18 November 2021 – Live virtual training

Fire safety toolbox – session two: Fire doors – 18 November 2021 – Live virtual training

RIDDOR 2013 (including Covid-19 reporting) – 22 November 2021 – Live virtual training

Financially vulnerable – 23 November 2021 – Live virtual training

Property and site inspection for non-technical staff – 23 November 2021 – Live virtual training

Introduction to leases and recovery of service charges – 24 November 2021 – Live virtual training

Professional boundaries – 24 November 2021 – Live virtual training 

Fire safety toolbox – session three: Fire stopping and compartmentation – 25 November 2021 – Live virtual training

Housing management law update – 25 November 2021 – Live virtual training

Domestic abuse awareness – looking behind closed doors – 26 November 2021 – Live virtual training

Back to the top of the page

 

December

Dealing with mental health issues, substance abuse, suicidal and challenging behaviour – face to face and over the phone – 1 December 2021 – Live virtual training

Solutions for tricky housing management issues – 1 December 2021 – Live virtual training

The basics of plumbing, waste and drainage for non-technical staff – 1 December 2021 – Live virtual training

Project management bootcamp – how to deliver a successful project – 1 December 2021 – Live virtual training

Shared ownership - Background to SO, development, sales and management – 1 & 2 December 2021 – Live virtual training

Fire safety toolbox – session four: Fire safety equipment – 2 December 2021 – Live virtual training

How to run brilliant and inclusive virtual meetings – 2 December 2021 – Live virtual training

Writing better reports – 2 December 2021 – Live virtual training

Right to Buy and Right to Acquire – 6 December 2021 – Live virtual training

If not now, when? – Procrastination and other time-wasters – 7 December 2021 – Live virtual training

Introduction to housing management – 7 December 2021 – Live virtual training

Repairs diagnostic questioning – a masterclass for non-technical housing officers – 7 December 2021 – Live virtual training

Team leader and manager refresher – 7 December 2021 – Live virtual training

Working effectively with hoarders – 7 December 2021 – Live virtual training

Introduction to social housing law – 8 December 2021 – Live virtual training

The Social Housing White Paper: Training for board members and executive teams – 8 December 2021 – Live virtual training

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 8 & 9 December 2021 – Live virtual training

Fire safety toolbox – session five: Fire safety on construction sites – 9 December 2021 – Live virtual training

The Social Housing White Paper: Training for engaged residents and staff – 13 December 2021 – Live virtual training

Anti money laundering – 14 December 2021 – Live virtual training

How to effectively tackle anti-social behaviour (ASB) – 14 December 2021 – Live virtual training

Safeguarding children and adults at risk – 14 December 2021 – Live virtual training

Asset management masterclass – 14 December 2021 – Live virtual training

Setting service charges and maximising income – a practical workshop – 15 December 2021 – Live virtual training

Universal Credit in action: Taking it to the next level – 15 December 2021 – Live virtual training

Unlocking construction – basic techniques for non-technical staff – 15 December 2021 – Live virtual training

Tenancy management – the essential guide for housing officers – 15 December 2021 – Live virtual training

Introduction to social housing – 16 December 2021 – Live virtual training

Managing for the first time – team leader and managers – 16 December 2021 – Live virtual training

Unconscious bias – awareness programme – 16 December 2021 – Live virtual training

Values into action – High quality written responses to complaints – 16 December 2021 – Live virtual training

 

Back to the top of the page

In-house footer

Did you know that all our training courses can be run in-house? Train up to 16 people for one price and make your training budget go further.
We also offer bespoke training to suit your requirements. For more information, please email Anna Pattison at anna.pattison@hqnetwork.co.uk