All public training
View all public training
Below is a full list of all of our upcoming training.
Jump to each month by using the links below.
January | February | March
December
Rent First: Positive conversations to maximise income, help people and prevent homelessness – 8 & 9 December 2021 – Live virtual training
Fire safety toolbox – session five: Fire safety on construction sites – 9 December 2021 – Live virtual training – SOLD OUT!
S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 13 December 2021 – Live virtual training
The Social Housing White Paper: Training for engaged residents and staff – 13 December 2021 – Live virtual training
Anti money laundering – 14 December 2021 – Live virtual training
How to effectively tackle anti-social behaviour (ASB) – 14 December 2021 – Live virtual training
Safeguarding children and adults at risk – 14 December 2021 – Live virtual training
Setting service charges and maximising income – a practical workshop – 15 December 2021 – Live virtual training
Unlocking construction – basic techniques for non-technical staff – 15 December 2021 – Live virtual training
Tenancy management – the essential guide for housing officers – 15 December 2021 – Live virtual training – SOLD OUT!
Condensation, damp and mould for non-technical officers – 16 December 2021 – Live virtual training
Introduction to social housing – 16 December 2021 – Live virtual training – SOLD OUT!
Managing for the first time – team leader and managers – 16 December 2021 – Live virtual training – SOLD OUT!
Unconscious bias – awareness programme – 16 December 2021 – Live virtual training
January
Communal area and block inspections – what you need to know – 6 January 2022 – Live virtual training
Introduction to social housing – 11 January 2022 – Live virtual training
Shared ownership - Background to SO, development, sales and management – 11 & 12 January 2022 – Live virtual training
Building safety – getting ahead of the game – 12 January 2022 – Live virtual training
First steps into management – sink or swim! – 12 January 2022 – Live virtual training
Managing conflict, confrontation and challenging behaviour – 12 January 2022 – Live virtual training
Customer journey mapping workshop – 13 January 2022 – Live virtual training – SOLD OUT!
Financially vulnerable – 13 January 2022 – Live virtual training
Managing for the first time – team leader and managers – 13 January 2022 – Live virtual training
Project management bootcamp – how to deliver a successful project – 18 January 2022 – Live virtual training
S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 18 January 2022 – Live virtual training
Professional boundaries – 18 January 2022 – Live virtual training
Homes (Fitness for Human Habitation) Act 2018 and housing disrepair – 18 January 2022 – Live virtual training
Developing your confidence – helping you to succeed – 19 January 2022 – Live virtual training
Condensation, damp and mould – causes, cures and the courts – 20 January 2022 – Live virtual training
How possession proceedings work in the county court – 20 January 2022 – Live virtual training
Universal Credit – what you need to know now – 20 January 2022 – Live virtual training
Motivating teams – find the spark – 20 January 2022 – Live virtual training
Sustaining and managing a tenancy: mental health, mental capacity and hoarding – 26 January 2022 – Live virtual training
Where strategy meets projects – how to bridge the gap – 26 January 2022 – Live virtual training
MIST 2022… Maximising Income, Sustaining Tenancies – 26 & 27 January 2022 – Live virtual training
How to develop from manager to leader – 27 January 2022 – Live virtual training
Making scrutiny work – workshop for involved residents and resident involvement staff – 27 January 2022 – Live virtual training
Property and site inspection for non-technical staff – 27 January 2022 – Live virtual training
Communication skills masterclass – 28 January 2022 – Live virtual training
Leading strategically to develop a high performing culture – 28 January 2022 – Live virtual training
Introduction to leases and recovery of service charges – 28 January 2022 – Live virtual training
Tenancy management – the essential guide for housing officers – 28 January 2022 – Live virtual training
February
If not now, when? – Procrastination and other time-wasters – 1 February 2022 – Live virtual training
Become an exceptional project manager – two-day course – 2 & 15 February 2022 – Live virtual training
Getting your Equality Impact Assessment right – 2 February 2022 – Live virtual training
How to bring out the best in your hybrid team – 2 February 2022 – Live virtual training
Unlocking construction – basic techniques for non-technical staff – 2 February 2022 – Live virtual training
Making your leasehold service work for you – 3 February 2022 – Live virtual training
Tenancy fraud – 3 February 2022 – Live virtual training
Right to Buy and Right to Acquire – 8 February 2022 – Live virtual training
Writing better reports – 8 February 2022 – Live virtual training
Condensation, damp and mould for non-technical officers – 9 February 2022 – Live virtual training
Universal Credit in action: Taking it to the next level – 9 February 2022 – Live virtual training
Plan, prioritise, adapt – 10 February 2022 – Live virtual training
How to effectively tackle anti-social behaviour (ASB) – 10 February 2022 – Live virtual training
Domestic abuse awareness – looking behind closed doors – 10 February 2022 – Live virtual training
Off to a flyer 2022 – Launching and sustaining successful tenancies – 11 February 2022 – Live virtual training
RIDDOR 2013 (including Covid-19 reporting) – 14 February 2022 – Live virtual training
Team leader and manager refresher – 15 February 2022 – Live virtual training
Asset management masterclass – 15 February 2022 – Live virtual training
Negotiation skills workshop – 15 & 16 February 2022 – Live virtual training
Working effectively with hoarders – 16 February 2022 – Live virtual training
Tenancies and licences – 16 February 2022 – Live virtual training
Repairs diagnostic questioning – a masterclass for non-technical housing officers – 17 February 2022 – Live virtual training
Setting service charges and maximising income – a practical workshop – 17 February 2022 – Live virtual training
Values into action – High quality written responses to complaints – 17 February 2022 – Live virtual training
Fire safety for Responsible Persons (IFSM Accredited) (England and Wales) – 21 February 2022 – Live virtual training
Collecting with care 2022 – Mental health, housing income and rent arrears – 22 February 2022 – Live virtual training
Excellence in procurement and contract management – 22 February 2022 – Live virtual training
Rent First: Positive conversations to maximise income, help people and prevent homelessness – 23 & 24 February 2022 – Live virtual training
Dealing with mental health issues, substance abuse, suicidal and challenging behaviour – face to face and over the phone – 24 February 2022 – Live virtual training
Case preparation and preparing for court – 24 February 2022 – Live virtual training
Introduction to housing management – 24 February 2022 – Live virtual training
March
Housing management law update – 1 March 2022 – Live virtual training
Gone but not forgotten – managing former tenant debt – 1 & 2 March 2022 – Live virtual training
First steps into management – sink or swim! – 2 March 2022 – Live virtual training
Common building defects and failures for technical and non-technical staff – 2 March 2022 – Live virtual training
Building safety – getting ahead of the game – 3 March 2022 – Live virtual training
Safeguarding children and adults at risk – 3 March 2022 – Live virtual training
How to run brilliant and inclusive virtual meetings – 7 March 2022 – Live virtual training
Communal area and block inspections – what you need to know – 8 March 2022 – Live virtual training
Shared ownership - Background to SO, development, sales and management – 8 & 9 March 2022 – Live virtual training
Advanced hoarding – working with hoarders – 9 March 2022 – Live virtual training
Customer journey mapping workshop – 9 March 2022 – Live virtual training
Assertiveness – the art of communicating what you want – 9 March 2022 – Live virtual training
Project management bootcamp – how to deliver a successful project – 10 March 2022 – Live virtual training
How possession proceedings work in the county court – 10 March 2022 – Live virtual training
Introduction to social housing – 10 March 2022 – Live virtual training
Managing for the first time – team leader and managers – 10 March 2022 – Live virtual training
Women developing in work – 15 March 2022 – Live virtual training
Financially vulnerable – 15 March 2022 – Live virtual training
The Social Housing White Paper: Training for engaged residents and staff – 15 March 2022 – Live virtual training
Introduction to social housing law – 16 March 2022 – Live virtual training
Anti money laundering – 16 March 2022 – Live virtual training
Property and site inspection for non-technical staff – 16 March 2022 – Live virtual training
Motivating teams – find the spark – 16 March 2022 – Live virtual training
S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 17 March 2022 – Live virtual training
Solutions for tricky housing management issues – 17 March 2022 – Live virtual training
Motivational interviewing – 22 March 2022 – Live virtual training
Condensation, damp and mould – causes, cures and the courts – 23 March 2022 – Live virtual training
Unconscious bias – awareness programme – 24 March 2022 – Live virtual training
Void repairs masterclass – avoid empty promises – 24 March 2022 – Live virtual training
The basics of plumbing, waste and drainage for non-technical staff – 29 March 2022 – Live virtual training
Introduction to leases and recovery of service charges – 29 March 2022 – Live virtual training
Homes (Fitness for Human Habitation) Act 2018 and housing disrepair – 30 March 2022 – Live virtual training
April
An introduction to HHSRS and housing standards – 27 April 2022 – Live virtual training
In-house footer
Did you know that all our training courses can be run in-house? Train up to 16 people for one price and make your training budget go further.
We also offer bespoke training to suit your requirements. For more information, please email Anna Pattison at anna.pattison@hqnetwork.co.uk