All public training

View all public training

October 2020

Let’s talk money – having effective money conversations with tenants and leaseholders – 27 October 2020 – Live virtual training – SOLD OUT!

Void repairs masterclass – avoid empty promises – 29 October 2020 – Live virtual training

 

November 2020

A practical, interactive workshop on effective complaints management – 2 November 2020 – Live virtual training

Introduction to social housing – 3 November 2020 – Live virtual training

The essentials of housing finance – for non-finance experts and those new to the sector – 3 November 2020 – Live virtual training

Unlocking construction – basic techniques for non-technical staff – 3 November 2020 – Live virtual training

Team leader and manager refresher – 4 November 2020 – Live virtual training

Shared ownership – 4 November 2020 – Live virtual training

Introduction to leases and recovery of service charges – 5 November 2020 – Live virtual training

Universal Credit 2020: the essential guide to furlough, redundancy and self-isolation – 5 November 2020 – Live virtual training

Managing remotely – how to lead your team brilliantly – 6 November 2020 – Live virtual training – SOLD OUT!

Solutions for tricky housing management issues – 6 November 2020 – Live virtual training

Collecting with care 2020 – Mental health, housing income and rent arrears – 9 November 2020 – Live virtual training

Leadership at every level – how to be influential – 9 November 2020 – Live virtual training

Working effectively in the virtual world – 10 November 2020 – Live virtual training

Project management essentials – 11 November 2020 – Live virtual training

Regulation explained – 12 November 2020 – Live virtual training – SOLD OUT!

Measuring the value of resident involvement – 13 November 2020 – Live virtual training

Construction health and safety for social landlords – Construction (Design and Management) Regulations 2015 (CDM 2015)16 November 2020 – Live virtual workshop

Tenancy fraud – 17 November 2020 – Live virtual training

Influencing and negotiating for a win-win – 18 November 2020 – Live virtual training

Managing for the first time – team leader and managers – 18 November 2020 – Live virtual training

The complete works of Universal Credit – 18 November 2020 – Live virtual training

Feedback – the single most important skill in self development – 19 November 2020 – Live virtual training

Gone but not forgotten – managing former tenant debt – 19 November 2020 – Live virtual training

HR for the non-HR specialist – 19 November 2020 – Live virtual training

Property and site inspection for non-technical staff – 24 November 2020 – Live virtual training

An introduction to customer journey mapping – 25 November 2020 – Live virtual training

Assertiveness – the art of communicating what you want – 25 November 2020 – Live virtual training

Housing management law update – 25 November 2020 – Live virtual training

Advanced housing finance – for non-finance experts and those new to the sector – 26 November 2020 – Live virtual training

Now, that’s what I call income management!… Income management masterclass 2020 – 26 & 27 November 2020 – Live virtual training

Regulation explained – 26 November 2020 – Live virtual training

Setting new working norms – 27 November 2020 – Live virtual training

 

December 2020

Project management bootcamp – how to deliver a successful project – 1 December 2020 – Live virtual training – SOLD OUT!

S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 1 December 2020 – Live virtual training

Dealing with mental health issues, substance abuse, suicidal and challenging behaviour – 2 December 2020 – Live virtual training

Effective complaint handling – 2 December 2020 – Live virtual training

Right to Buy and Right to Acquire – 2 December 2020 – Live virtual training

Building habits – how to break them down and rebuild them – 3 December 2020 – Live virtual training

Setting service charges and maximising income – a practical workshop – 3 December 2020 – Live virtual training

Decision making and problem solving: A practical, interactive session to improve your skills and approach – 4 December 2020 – Live virtual training

Hate crime – kick it into touch – 4 December 2020 – Live virtual training

Having difficult conversations – handle them well, be more effective – 7 December 2020 – Live virtual training

Writing better reports – 7 December 2020 – Live virtual training

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 7 & 8 December 2020 – Live virtual training

Communal area and block inspections – what you need to know – 8 December 2020 – Live virtual training

Managing conflict, confrontation and challenging behaviour – 8 December 2020 – Live virtual training

Shared ownership – 8 December 2020 – Live virtual training

Leading strategically to develop a high performing culture – 9 December 2020 – Live virtual training

Motivational interviewing – 9 December 2020 – Live virtual training

Team leader and manager refresher – 9 December 2020 – Live virtual training

Collecting with care 2020 – Mental health, housing income and rent arrears – 10 December 2020 – Live virtual training

Social media for organisations – 10 December 2020 – Live virtual training

Excellence in procurement and contract management10 December 2020 – Live virtual training

Universal Credit: The problem areas and the practical solutions – 10 December 2020 – Live virtual training

Safeguarding children and adults at risk – 11 December 2020 – Live virtual training

A practical workshop on nudge theory – 15 December 2020 – Live virtual training

Introduction to social housing – 15 December 2020 – Live virtual training

Time management for virtual working – 16 December 2020 – LIve virtual training

 

January 2021

High performance teams – 7 January 2021 – Live virtual training

The governance and financial viability standard explained – 12 January 2021 – Live virtual training

Women developing in work – 12 January 2021 – Live virtual training

Off to a flyer 2021 – Launching and sustaining successful tenancies – 13 January 2021 – Live virtual training

Project management bootcamp – how to deliver a successful project – 21 January 2021 – Live virtual training

Regulation explained – 21 January 2021 – Live virtual training

How to brilliantly manage remote teams – 26 January 2021 – Live virtual training

Making scrutiny work – workshop for involved residents and resident involvement staff – 26 January 2021 – Live virtual training

Project management essentials – 26 January 2021 – Live virtual training

Virtual recruiting made simple – 28 January 2021 – Live virtual training

 
February 2021

Maintaining positivity – 2 February 2021 – Live virtual training

Managing risks for line managers – 3 February 2021 – Live virtual training

Where strategy meets projects – how to bridge the gap – 4 February 2021 – Live virtual training

People skills for project managers – 9 February 2021 – Live virtual training

Leading strategically to develop a high performing culture – 10 February 2021 – Live virtual training

Become an exceptional project manager – two-day course – 11 & 25 February 2021 – Live virtual training

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 11 & 12 February 2021 – Live virtual training

Leadership at every level – how to be influential – 17 February 2021 – Live virtual training

Collecting with care 2021 – Mental health, housing income and rent arrears – 18 February 2021 – Live virtual training

Gone but not forgotten – managing former tenant debt – 19 February 2021 – Live virtual training

 

March

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 4 & 5 March 2021 – Live virtual training

Off to a flyer 2021 – Launching and sustaining successful tenancies – 12 March 2021 – Live virtual training

Project management bootcamp – how to deliver a successful project – 16 March 2021 – Live virtual training

Collecting with care 2021 – Mental health, housing income and rent arrears – 19 March 2021 – Live virtual training

Women developing in work – 22 March 2021 – Live virtual training

How to brilliantly manage remote teams – 23 March 2021 – Live virtual training

 

April

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 13 & 14 April 2021 – Live virtual training

In-house footer

Did you know that all our training courses can be run in-house? Train up to 16 people for one price and make your training budget go further.
We also offer bespoke training to suit your requirements. For more information, please email Anna Pattison at anna.pattison@hqnetwork.co.uk