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View all public training

April

Introduction to housing management – 15 April 2021 – Live virtual training

Making scrutiny work – workshop for involved residents and resident involvement staff – 20 April 2021 – Live virtual training – SOLD OUT!

Managing for the first time – team leader and managers – 20 April 2021 – Live virtual training

Setting service charges and maximising income – a practical workshop – 20 April 2021 – Live virtual training – SOLD OUT!

Anti money laundering – 21 April 2021 – Live virtual training

Fire safety for Responsible Persons (IFSM Accredited) (England and Wales) – 22 April 2021 – Live virtual training

Unlocking construction – basic techniques for non-technical staff – 22 April 2021 – Live virtual training

MIST 2021… Maximising Income, Sustaining Tenancies – 22 & 23 April 2021 – Live virtual training

Homes (Fitness for Human Habitation) Act 2018 and housing disrepair – 27 April 2021 – Live virtual training

Shared ownership – 27 April 2021 – Live virtual training

The new Debt Respite Scheme for housing providers – 27 April 2021 – Live virtual training – SOLD OUT!

How to effectively tackle anti-social behaviour (ASB) – 28 April 2021 – Live virtual training – SOLD OUT!

Property and site inspection for non-technical staff – 28 April 2021 – Live virtual training – SOLD OUT!

The new Debt Respite Scheme for housing providers – 29 April 2021 – Live virtual training – SOLD OUT!

 

May

The new Debt Respite Scheme for housing providers – 4 May 2021 – Live virtual training – SOLD OUT!

How possession proceedings work in the county court – 4 May 2021 – Live virtual training – SOLD OUT!

Condensation, damp and mould – causes, cures and the courts – 5 May 2021 – Live virtual training

Calmness = Effectiveness: 5 steps to a stress-free effective work style – 6 May 2021 – Live virtual training

Repairs diagnostic questioning – a masterclass for non-technical housing officers – 6 May 2021 – Live virtual training

The essentials of housing association finance – for non-finance experts and those new to the sector – 6 May 2021 – Live virtual training

How to run brilliant and inclusive virtual meetings – 7 May 2021 – Live virtual training

Fire safety toolbox – session one: Fire safety awareness – 10 May 2021 – Live virtual training

Right to Buy and Right to Acquire – 10 May 2021 – Live virtual training

Solutions for tricky housing management issues – 11 May 2021 – Live virtual training

The new Debt Respite Scheme for housing providers – 11 May 2021 – Live virtual training

Common building defects and failures for technical and non-technical staff – 12 May 2021 – Live virtual training

Excellence in procurement and contract management – 12 May 2021 – Live virtual training

How to brilliantly manage remote teams – 13 May 2021 – Live virtual training

Universal Credit – what you need to know now – 13 May 2021 – Live virtual training

Introduction to social housing – 14 May 2021 – Live virtual training

Fire safety toolbox – session two: Fire doors – 17 May 2021 – Live virtual training

The new Debt Respite Scheme for housing providers – 17 May 2021 – Live virtual training

Communal area and block inspections – what you need to know – 18 May 2021 – Live virtual training

Developing your confidence – helping you to succeed – 18 May 2021 – Live virtual training

Introduction to social housing law – 19 May 2021 – Live virtual training

Where strategy meets projects – how to bridge the gap – 19 May 2021 – Live virtual training

The Expectations Conversation – 20 May 2021 – Live virtual training

Advanced hoarding – working with hoarders – 21 May 2021 – Live virtual training

Fire safety toolbox – session three: Fire stopping and compartmentation – 24 May 2021 – Live virtual training

Leadership at every level – how to be influential – 25 May 2021 – Live virtual training

The new Debt Respite Scheme for housing providers – 25 May 2021 – Live virtual training

Void repairs masterclass – avoid empty promises – 25 May 2021 – Live virtual training

Introduction to leases and recovery of service charges – 26 May 2021 – Live virtual training

Introduction to plumbing, waste and drainage – 26 May 2021 – Live virtual training

Dealing with mental health issues, substance abuse, suicidal and challenging behaviour – face to face and over the phone – 27 May 2021 – Live virtual training

The Social Housing White Paper: Training for board members and executive teams – 27 May 2021 – Live virtual training

 

June

Making your leasehold service work for you – 1 June 2021 – Live virtual training

Advanced housing finance – for non-finance experts and those new to the sector – 2 June 2021 – Live virtual training

Lone working and home visits – keeping employees safe (updated for Covid-19) – 2 June 2021 – Live virtual training

Sustaining and managing a tenancy: mental health, mental capacity and hoarding – 2 June 2021 – Live virtual training

S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 3 June 2021 – Live virtual training

The new Debt Respite Scheme for housing providers – 3 June 2021 – Live virtual training – SOLD OUT!

Fire safety toolbox – session four: Fire safety equipment – 7 June 2021 – Live virtual training

Project management bootcamp – how to deliver a successful project – 8 June 2021 – Live virtual training

Tenancy fraud – 8 June 2021 – Live virtual training

Unlocking construction – basic techniques for non-technical staff – 8 June 2021 – Live virtual training

High performance teams – 9 June 2021 – Live virtual training

Women developing in work – 9 June 2021 – Live virtual training

Asset management masterclass – 10 June 2021 – Live virtual training

Universal Credit in action: Taking it to the next level – 10 June 2021 – Live virtual training

Fire safety toolbox – session five: Fire safety on construction sites – 14 June 2021 – Live virtual training

Introduction to social housing – 14 June 2021 – Live virtual training

Homes (Fitness for Human Habitation) Act 2018 and housing disrepair – 15 June 2021 – Live virtual training

Measuring the value of resident involvement – 15 June 2021 – Live virtual training

RIDDOR 2013 (including Covid-19 reporting) – 15 June 2021 – Live virtual training

Team leader and manager refresher – 15 June 2021 – Live virtual training

Engaging and motivating your remote project team – 16 June 2021 – Live virtual training

Setting service charges and maximising income – a practical workshop – 16 June 2021 – Live virtual training

Making scrutiny work – workshop for involved residents and resident involvement staff – 22 June 2021 – Live virtual training

Maintaining positivity – 23 June 2021 – Live virtual training

Tenancy management – the essential guide for housing officers – 24 June 2021 – Live virtual training

How to run brilliant and inclusive virtual meetings – 24 June 2021 – Live virtual training

Collecting with care 2021 – Mental health, housing income and rent arrears – 29 June 2021 – Live virtual training

People skills for project managers – 29 June 2021 – Live virtual training

Property and site inspection for non-technical staff – 29 June 2021 – Live virtual training

Shared ownership – 29 June 2021 – Live virtual training

Working effectively with hoarders – 29 June 2021 – Live virtual training

How to effectively tackle anti-social behaviour (ASB) – 30 June 2021 – Live virtual training

 

July

Introduction to housing management – 1 July 2021 – Live virtual training

Managing for the first time – team leader and managers – 1 July 2021 – Live virtual training

Tenancies and licences – 1 July 2021 – Live virtual training

How to brilliantly manage remote teams – 5 July 2021 – Live virtual training

Value for Money masterclass – 6 July 2021 – Live virtual training

Gone but not forgotten – managing former tenant debt – 6 & 7 July 2021 – Live virtual training

Become an exceptional project manager – two-day course – 6 & 13 July 2021 – Live virtual training

Communication skills masterclass – 7 July 2021 – Live virtual training

Condensation, damp and mould – causes, cures and the courts – 7 July 2021 – Live virtual training

Leading strategically to develop a high performing culture – 8 July 2021 – Live virtual training

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 8 & 9 July 2021 – Live virtual training

Housing management law update – 13 July 2021 – Live virtual training

Managing conflict, confrontation and challenging behaviour – 13 July 2021 – Live virtual training

MIST 2021… Maximising Income, Sustaining Tenancies – 13 & 14 July 2021 – Live virtual training

Repairs diagnostic questioning – a masterclass for non-technical housing officers – 14 July 2021 – Live virtual training

Introduction to social housing – 15 July 2021 – Live virtual training

Introduction to leases and recovery of service charges – 20 July 2021 – Live virtual training

Communal area and block inspections – what you need to know – 22 July 2021 – Live virtual training

Advanced hoarding – working with hoarders – 27 July 2021 – Live virtual training

Anti money laundering – 28 July 2021 – Live virtual training

Solutions for tricky housing management issues – 28 July 2021 – Live virtual training

 

August

Measuring the value of resident involvement – 3 August 2021 – Live virtual training

Universal Credit – what you need to know now – 3 August 2021 – Live virtual training

Sustaining and managing a tenancy: mental health, mental capacity and hoarding – 4 August 2021 – Live virtual training

Excellence in procurement and contract management – 5 August 2021 – Live virtual training

Right to Buy and Right to Acquire – 5 August 2021 – Live virtual training

Introduction to social housing – 10 August 2021 – Live virtual training

Unlocking construction – basic techniques for non-technical staff – 19 August 2021 – Live virtual training

Asset management masterclass – 24 August 2021 – Live virtual training

Developing your confidence – helping you to succeed – 24 August – Live virtual training

Setting service charges and maximising income – a practical workshop – 24 August 2021 – Live virtual training

Working effectively with hoarders – 26 August 2021 – Live virtual training

 

September

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 2 & 3 September 2021 – Live virtual training

Collecting with care 2021 – Mental health, housing income and rent arrears – 7 September 2021 – Live virtual training

Condensation, damp and mould – causes, cures and the courts – 8 September 2021 – Live virtual training

Project management bootcamp – how to deliver a successful project – 8 September 2021 – Live virtual training

Shared ownership – 9 September 2021 – Live virtual training

Dealing with mental health issues, substance abuse, suicidal and challenging behaviour – face to face and over the phone – 13 September 2021 – Live virtual training

Universal Credit in action: Taking it to the next level – 14 September 2021 – Live virtual training

Introduction to leases and recovery of service charges – 15 September 2021 – Live virtual training

Common building defects and failures for technical and non-technical staff – 16 September 2021 – Live virtual training

Advanced hoarding – working with hoarders – 20 September 2021 – Live virtual training

Introduction to social housing – 20 September 2021 – Live virtual training

Team leader and manager refresher – 20 September 2021 – Live virtual training

Void repairs masterclass – avoid empty promises – 22 September 2021 – Live virtual training

Making scrutiny work – workshop for involved residents and resident involvement staff – 28 September 2021 – Live virtual training

S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants – 28 September 2021 – Live virtual training

 

October

Working effectively with hoarders – 5 October 2021 – Live virtual training

Motivational interviewing – 14 October 2021 – Live virtual training

Managing for the first time – team leader and managers – 19 October 2021 – Live virtual training

Gone but not forgotten – managing former tenant debt – 21 & 22 October 2021 – Live virtual training

MIST 2021… Maximising Income, Sustaining Tenancies – 27 & 28 October 2021 – Live virtual training

 

November

Sustaining and managing a tenancy: mental health, mental capacity and hoarding – 3 November 2021 – Live virtual training

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 4 & 5 November 2021 – Live virtual training

Communication skills masterclass – 9 November 2021 – Live virtual training

Advanced hoarding – working with hoarders – 16 November 2021 – Live virtual training

Managing conflict, confrontation and challenging behaviour – 16 November 2021 – Live virtual training

Collecting with care 2021 – Mental health, housing income and rent arrears – 17 November 2021 – Live virtual training

 

December

Dealing with mental health issues, substance abuse, suicidal and challenging behaviour – face to face and over the phone – 1 December 2021 – Live virtual training

Team leader and manager refresher – 7 December 2021 – Live virtual training

Working effectively with hoarders – 7 December 2021 – Live virtual training

Rent First: Positive conversations to maximise income, help people and prevent homelessness – 8 & 9 December 2021 – Live virtual training

Managing for the first time – team leader and managers – 16 December 2021 – Live virtual training

 

In-house footer

Did you know that all our training courses can be run in-house? Train up to 16 people for one price and make your training budget go further.
We also offer bespoke training to suit your requirements. For more information, please email Anna Pattison at anna.pattison@hqnetwork.co.uk