Universal Credit (UC) – get and stay up to date with HQN’s Micro Learning

Bite sized content and short nuggets of information on individual UC subjects designed to take a deeper dive into one element at a time.

Universal Credit (UC) – get and stay up to date with HQN’s Micro Learning

All workshops 90 mins each delivered live, virtually.

Understanding non-dependents and bedroom tax rules in UC
Looks at who is a non-dep, when deductions are made, how much / differences to HB

Deductions in UC
Looks at priority order, types of deductions, how much, causing hardship

In prison/remand/recall and other temporary absence
Looks at notifying UC, how housing costs are affected, how to avoid and resolve problems

Looks at who is self-employed, reporting income, minimum income floor, start-up period, expenses 

Challenging decisions
Looks at who can challenge, how to challenge, time limits, complaints,appeals


Who should attend?

Sessions are all aimed at staff who have a basic knowledge of UC and want to understand a bit more about specific aspects of UC or need a refresher.

Alison Markantonis

Income management Alison Markantonis

Alison Markantonis is an experienced welfare benefits, financial capability and employment skills practitioner, who has worked successfully in the affordable housing and benefits sector for the last 27 years. She has worked with many housing and support organisations and brings her extensive experience to specialise in demystifying the benefits system, money management and employability skills training for both frontline staff and tenants. Her approach is participative and interactive, using case studies and her own experience to take the complex, and make it not only simple, but also applicable.