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Universal Credit refresher – Half day or full day
We have come a long way since the introduction of Universal Credit in 2013, and the Department for Works and Pensions (DWP) have ironed out many ‘wrinkles’ from their ‘test and learn’ approach along the way.
Universal credit refresher – Half day or full day
However, as the Universal Credit rollout rapidly gathers pace, organisations are experiencing large increases in the number of tenants claiming Universal Credit; for some going from under 100 claimants to over 400 claimants in just one month!
Now is the time to put Universal Credit firmly in the forefronts of staff’s minds with a ‘refresher and update’ to key changes.
You will learn:
- The latest on the roll-out of Universal Credit
- Tenants likely to be affected and when
- Reminder of the key differences between legacy benefits and Universal Credit
- Update to the recent key changes to processes and rules.
All frontline staff, officers, team leaders and managers who need to ensure that they are up to date on this vital topic. The training assumes a prior knowledge of Universal Credit.