Testimonials

Event testimonial quotes

HQN Events

"Worked very well on Zoom. Very well hosted by Jon. Both Chelsea and Danielle from PoplarHarca were engaging and shared good examples of case studies and how they used tech to improve case management."

New approaches to supporting hoarding tenants during Covid-19: A conversation with Poplar HARCA’s safeguarding team, Virtual workshop, October 2020

"This was a very informative session and it was great to hear from Del and get the tenants input on adapted housing."

 Accessible Homes – building homes for the future, Virtual workshop, September 2020

"I really enjoyed it and my take aways for future face to face engagment are the Priming, Pledging and Role of Staff. Lots to consider and implement"

FeelSafe – rethinking the customer experience in the post-pandemic era, Virtual workshop, September 2020

"Really informative session with knowledgeable speakers. A lot of food for thought."

Holding back the tide – the Fitness for Human Habitation Act and the rise in disrepair claims, Virtual workshop, August 2020

"Informative and really useful, I was introduced to resources, which although relevant, I had never heard of before. This showed the depth of knowledge which Emma has."

An introduction to strategic thinking, Virtual workshop, August 2020

"Great session and relevant topics. Reassuring to see that most are facing the same challenges. Sharing ideas and best new practices will be the making of us in these difficult times."

The RIEN Scottish Annual Conference 2020 – Managing income and sustaining tenancies, Virtual conference, August 2020

"The whole event worked very smoothly and I was impressed by the speakers and the quality of the presentations. Emma, the host, was particularly good throughout the conference and the timings were spot on. Zoom was also fine - easy to see everything and worked well. Being able to do this virtually saves so much time"

The Strategic Housing Conference 2020, Virtual conference, August 2020

"All speakers were eloquent and interesting. Great organisation and chairing to keep the day on track"

The Strategic Housing Conference 2020, Virtual conference, August 2020

"Debbie Haze was extremely brave to share experiences, I have taken a lot away from today’s session and I will encourage others to take part in future sessions."

Safe at home – dealing with domestic abuse in social housing, Virtual workshop, August 2020

"Excellent session with fantastic speakers with vast subject knowledge, met expectations and more!"

Safe at home – dealing with domestic abuse in social housing, Virtual workshop, August 2020

"I thought the whole format worked really well, lots of short presentations was def good to keep engagement as it's easy to be distracted when doing these things from your desk, it will also good to be able to go back and listen later to things that I missed."

The Housing Quality Network annual conference 2020: Back from the brink, Virtual conference, July 2020

Event testimonial quotes

HQN Training

"This is the first course which I have attended for S20 being new to home ownership, the information given was easy to follow with lots of useful information."

Suzann
S.20 consultation – how to do it correctly so you can recover the costs of repairs and improvements from leaseholders and tenants, Live virtual training, October 2020

"It was a very useful introduction and gives good food for thought to gain further understanding of the topic."

Clive
A practical workshop on nudge theory, Live virtual training, October 2020

"I really enjoyed this training and I found it really useful. I can def use this knowledge in my job. Have also been working on a small personal projects and this brief session helped me identifying some faults. I would recommend this to colleagues."

Ilaria
Project management bootcamp – how to deliver a successful project, Live virtual training, September 2020

"Laura the host, set up the culture in the group really well and made me feel comfortable speaking up and out."

Helen
Leadership at every level – how to be influential, Live virtual training, September 2020

"I can't honestly remember the last time I attended a course this useful to me. I came away with so many answers and also ideas for improving my organisation and the way we support applicants and tenants who have issues with hoarding."

Rosanna
Advanced hoarding – working with hoarders, Live virtual training, September 2020

"This is my first Zoom training course and I found it went really well. Technical advice was offered, the breakout sessions were good as they made the course interactive. The content was relevant and covered in the right time frame."

Kate
Managing for the first time – team leader and managers, Live virtual training, August 2020

"Have nothing but praise for today's training which was clear and concisely presented by Danny, who has a very easy approach, ideal for online training just the right mix of talk and practical exercise - excellent, thank you"

Tracy
Motivational interviewing, Live virtual training, August 2020

"One of the most unbiased, well balanced, training courses I have had attended. as difficult as it can be over zoom. Tara is so open and friendly, the subject can have it's dark side so was very well handled. looking forward to our next session. Thanks"

Michelle
Hate crime, Virtual in-house training, August 2020

"I have found it to be both a very welcome refresher for some of the things I knew but also there was lots of things that I certainly didn't know and will be very useful in future."

Ben
Shared ownership, Virtual in-house training, July 2020

"In my 18 months of working in Housing this has been the most useful and informative external training I have received. Such fantastic and insightful training - it was great that it was a small group and we could all ask questions without feeling any pressure or feeling silly. Was a great training experience with Jackie"

David
Setting service charges and maximising income – a practical workshop, Live virtual training, July 2020