Terms, conditions and privacy notice

HQN public training and event bookings

HQN public training and event bookings

Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made within 14 calendar days of the event or training course. 

Cancellations must be made in writing to events@hqnetwork.co.uk and will be acknowledged by HQN Limited. There is no refund for non-attendance, but delegates may be substituted at any time. Please note that a ‘no-show’ fee of £100.00 will be charged for cancelled free places unless we receive at least 14 days’ notice of your cancellation.

Event and training places are not transferrable and credits cannot be given to use at future events or training courses.

Data and preferences

By agreeing to these terms and conditions, you and any delegates will be added to our database to receive marketing emails about other events and training courses that may be of interest. If you do not wish to receive these, please press the 'unsubscribe' button at the bottom of the booking confirmation email to update your preferences.

Any information that you provide on the booking form will be stored on our secure database. Delegate names, job titles and organisations will be shared with other delegates, speakers, trainers and sponsors as part of our delegate pack.

Names, organisations, job titles and email addresses may be shared with trainers, speakers and sponsors. If you have any questions, please contact us at hqn@hqnetwork.co.uk.