Tenancy management – the essential guide for housing officers

Are you new to the field of housing and wondering what your job will involve? Have you been a housing officer for a while and would like to know that you are dealing with tenancy management issues effectively? If so, then this is the course for you!

Tenancy management – the essential guide for housing officers

Tenancy management – the essential guide for housing officers Housing officers have a challenging role, dealing with different issues every day. This course is your survival manual for making sure you are confident that you are supporting your tenants when you should and using enforcement when it is necessary.

What will delegates learn?

  • How to effectively deal with tenancy management issues
  • Practical skills to support tenants who need help in managing their tenancy
  • Techniques to investigate tenancy issues
  • Confidence that when enforcement is necessary, you will have done all you can.

This course will cover:

  • Real issues faced by housing officers
  • Provide real solutions to help you carry out your jobUntidy gardens
  • Abandoned vehicles
  • How to tackle no access cases
  • Succession
  • Assignments
  • Changes to the tenancy agreement – joint to sole and sole to joint
  • How to deal with abandonment
  • When to support and when to enforce
  • Practical advice
  • Case studies to practice real scenarios.

Who should attend?

Housing officers who are new to the role and those who want more confidence tackling tenancy management issues in a social housing context.

Syka Sheikh

Legal Syka Sheikh

Syka Sheikh is a solicitor with over 14 years’ post-qualification experience, currently working as a litigation team manager for a large housing association in West Yorkshire. She specialises in housing litigation, tackling anti-social behaviour, injunctions and possession proceedings. Syka provides training to a wide variety of clients, including housing organisations and local authorities. Her style of training is informative and interactive with opportunities for delegates to ask questions relating to their areas of work.

training track record

HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package, please contact us by emailing training@hqnetwork.co.uk