Lynn worked until recently as head of housing maintenance and assets at Cambridge City Council, responsible for the repairs and maintenance of the Council’s 7,300 social housing assets and commercial and administrative portfolio.  Now, an independent housing consultant, Lynn call upon over 20 years’ experience in the sector to help organisations achieve service improvement with a tenant and leaseholder focus, supporting them to meet regulatory compliance and providing them with assurance. Her clients include senior leaders, managers, and staff from a wide range of corporations and organisations, including housing associations, local authorities and ALMOs. Her business services include: asset management, compliance and regulation, strategy and policy development and/or review, regulatory inspection preparation, organisational, service, and process reviews, and complaint handling analysis. Lynn has a degree in Construction Management, and is a Chartered Member of the CIOB and Member of the CIH.