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Tenancy Enforcement Officer
- Reference: VIVID
- Application closing date: 22 Jul 2019 00:00
We’re looking for an experienced tenancy enforcement officer to join our team in Basingstoke! This is a full time, permanent role, working 37 hours per week.
As a tenancy enforcement officer, you’ll provide a high-quality, customer focused service to our customers, enforcing terms of their tenancy agreement. This includes anti-social behaviour (ASB) cases & investigating potential tenancy fraud cases. As well as taking income cases to court & applying for ‘no access’ gas injunctions.
You’ll be a strong team player who’ll work closely with colleagues to support them with case management, offering advice and training when needed. You’ll also take witness statements, provide effective witness support, compile evidence and present your own cases in court.
You’ll need to have extensive experience in housing management, ASB or investigatory work. Together with a good knowledge of housing legislation and current best practice in ASB and tenancy fraud. This role is very customer focused, so you’ll need to have experience in working in a customer-centred environment.
Due to the nature of this role, you’ll need you to be able to travel. So you’ll need a full current driving licence with access to a vehicle. Also this role is subject to a satisfactory DBS check which will be carried out upon successful appointment.
- Employment Type: Full time
- Hours: 37
- Pay: £32,490 depending on experience Annually